Sales Systems Analyst

Cooke Aquaculture Inc.; Blacks Harbour; Presencial; CAD 70.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Benefits

Insurance

EAP

RRSP matching

Paid vacation

Wellness programs

Career development

Employee discounts

On-site parking

Descripción de la vacante

Cooke Aquaculture Inc. in Blacks Harbour (NB) is seeking a Sales Systems Analyst to optimize sales tech, reporting, and processes. You will bridge business users and IT, enabling better CRM/ERP functionality and data quality to support commercial decisions.

The role emphasizes analytics, automation, and adoption of tools like Power BI and AI productivity features, with a strong focus on process improvement and user training.

Formación

• 2–5 years in business systems, sales ops, or business analysis.
• Experience with CRM, ERP, or similar business apps.
• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Strong attention to detail and organizational skills.
• Proficiency with Microsoft Excel and reporting tools.

Responsabilidades

• Support administration, configuration, and enhancement of sales systems including CRM.
• Gather, document, and analyze business requirements for improvements.
• Assist with testing, troubleshooting, and deployment of new functionality.
• Collaborate with IT, vendors, and stakeholders on system enhancements.
• Maintain system documentation, data definitions, and procedures.
• Monitor performance and identify optimization opportunities.
• Analyze processes to improve efficiency and data quality.
• Design and support workflow automation initiatives.
• Develop and maintain SOPs and process docs.
• Support the adoption of AI, automation, and productivity tools.

Conocimientos

Analytical thinking

Problem solving

Communication

Stakeholder management

Detail oriented

Herramientas

CRM systems

ERP systems

Microsoft Dynamics 365

Power BI

SQL

Microsoft Copilot

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

TNSC - Sales Fresh Regular Full Time Blacks Harbour, NB, CA

2 days ago Requisition ID: 2576

Cooke is a global seafood company with operations in North America, Europe, South America and Australia. Our company’s success is driven by our dynamic, highly skilled, and innovative management team, supported by dedicated employees who live in coastal communities and contribute to the local area’s economy and sense of community.

The Role

The Sales Systems Analyst is responsible for supporting and enhancing the technology, systems, and processes used by the Sales Operations and Commercial teams. This role works closely with business stakeholders to identify opportunities for improvement, implement system enhancements, improve data quality, and help users maximize the value of sales technologies.

The successful candidate will serve as a bridge between business users and technical teams, helping ensure that sales systems, reporting tools, and business processes effectively support organizational objectives.

Key Responsibilities

Sales Systems Administration & Enhancement

• Support the ongoing administration, configuration, and enhancement of sales systems, including CRM and related commercial applications.
• Gather, document, and analyze business requirements for system improvements.
• Assist with system testing, troubleshooting, and deployment of new functionality.
• Work with IT, vendors, and business stakeholders to implement system enhancements.
• Maintain system documentation, data definitions, and user procedures.
• Monitor system performance and identify opportunities for optimization.

Process Improvement & Automation

• Analyze business processes and identify opportunities to improve efficiency, data quality, and user experience.
• Design and support workflow automation initiatives that reduce manual effort.
• Develop and maintain process documentation and standard operating procedures.
• Assist in the evaluation and implementation of new tools and technologies.
• Support continuous improvement initiatives across Sales Operations and Commercial teams.

Reporting & Analytics

• Support the development and maintenance of sales reports, dashboards, and KPIs.
• Partner with business users to define reporting requirements and success metrics.
• Validate data accuracy and help identify data quality issues.
• Assist in the analysis of sales and customer data to support business decision-making.
• Support Power BI and other business intelligence solutions.

Technology & Innovation

• Identify opportunities to leverage emerging technologies to improve business processes.
• Support the adoption of AI, automation, and productivity tools such as Microsoft Copilot.
• Assist with pilot programs, user training, and rollout activities for new solutions.
• Stay informed on industry trends and technology capabilities relevant to Sales Operations.

User Support & Training

• Serve as a key point of contact for sales system questions and support.
• Develop training materials, user guides, and best practices.
• Train users on system enhancements and new functionality.
• Promote effective system usage and data governance practices.

Qualifications

Required

• 2-5 years of experience in business systems, sales operations, business analysis, or related roles.
• Experience working with CRM, ERP, or other business applications.
• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Strong attention to detail and organizational skills.
• Proficiency with Microsoft Excel and reporting tools.

Preferred

• Experience with Microsoft Dynamics 365.
• Experience with Power BI and the Microsoft Power Platform.
• Experience with workflow automation tools.
• Familiarity with SQL or data analysis concepts.
• Exposure to AI and productivity tools such as Microsoft Copilot.

Join our team and enjoy the benefits of full-time year-round employment with competitive rates and a comprehensive benefits package tailored to support your well-being and career growth.

Benefits Package:

• Health Benefits: Includes coverage for dental, vision, and extended medical care.
• Insurance: Life and disability insurance provided for financial security.
• Support Services: Access to an Employee Assistance Program (EAP).
• Financial Planning: Opportunity for RRSP matching to support your retirement savings.
• Time Off: Paid vacation, holidays, and sick leave for work-life balance.
• Wellness: Wellness programs and access to on-site gym facilities (available in some locations).
• Career Development: Professional growth opportunities and avenues for advancement.
• Perks: Employee discounts on company products or services.
• Convenience: On-site parking or parking allowance.

The Why

Why Cooke? Simple - because we are a company that rewards initiative, resourcefulness, and work ethic. We will champion your growth and provide you with the platform to create your path, your career, and your future.