Sales Support Manager

Daimler Truck Financial Services Canada Corporation; Mississauga; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading financial services provider in Mississauga is looking for a Sales Support Manager to strengthen relationships with Credit and Dealer operations while managing day-to-day tasks. The ideal candidate will have extensive experience in the financial services industry and strong knowledge of the commercial truck market. This role offers a hybrid schedule with benefits including an annual bonus, healthcare plans, and substantial vacation time.

Benefits

Annual bonus program

Pension retirement program

4 weeks paid vacation

Healthcare plan

Life insurance plan

Qualifications

• Minimum of 5 years of experience in financial services or 8 years without a degree.
• Progressive management experience.
• Strong understanding of commercial credit and financing.

Responsibilities

• Develop relationships with Credit, Dealer Credit, and Operations.
• Liaison between departments to manage financing requests.
• Support the General Manager with strategic direction.

Skills

Salesforce

Pricing

Commercial truck market knowledge

Problem-solving

Education

Bachelor's Degree

Job description

Tasks

Inside the Role

The Sales Support Manager role is critical in developing relationships with Credit, Dealer Credit and Operations in order to execute on tasks. The role serves as the liaison between various departments to secure lines of credit, annual renewals and strategic dealer finance packages. The Sales Support Manager will be proficient in pricing, use of tools such as Salesforce, Diro and wholesale pricing. The role supports the General Manager for Canada and the associated District Finance Manager Team. The Sales Support Manager will help manage day to day business while interacting with a diverse group of partners and external customers / dealers. Travel from time to time will be required.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

There is an estimated 20% travel (Canada and US) expected in this role.

Pay offered dependent on knowledge, skills, and experience.

Benefits include an annual bonus program; Pension retirement program with company contribution of 8% for wages, commissions, and bonus (combined with a 10% employee contribution limit); 4 weeks paid vacation; 13+ Calendar holidays; Parental leave top-up to 85% standard (55% extended); Healthcare plan; Life insurance plan (company paid and additional options); Short Term and Long Term disability program.

#DTFSCANADA #HYBRID

What You Drive at DTFS

• Working with the General Manager to execute strategies that support acquisitions, penetration, pricing and presentations.
• Working with District Finance Managers day to day to manage key fleet lines, renewals, pricing and account maintenance. Also supporting with Dealer reviews and managing new financing requests / account maintenance. Providing back up support to DFM’s, working with Dealers, Customers and internal stakeholders.
• Working with District Finance Managers on monthly projections and targets related to pricing, acquisitions, penetration and insurance / fee income products.
• Developing relationships with Credit, Dealer Credit, Customer Service, Collections, Funding. Acting as the liaison and expert to manage processes, problem solve and solve cross-department issues.
• Supporting the General Manager to carry out tasks in line with the strategic direction for DTFS Canada.
• Establishing and maintaining a productive working relationship with the Credit and Operations Departments to ensure the ongoing exchange of information, including updates on process changes.

Knowledge You Should Bring

• Bachelor's Degree and minimum of 5 years of experience (or 8 years of relevant experience in lieu of degree)
• Progressive experience in the financial services industry, knowledge of captive finance
• Previous management experience (mid-level)
• Strong understanding of the commercial truck market in Canada – Class 8, 6/7 and Bus
• Understanding of truck applications, use and related industries

Exceptional Candidates Might Have

• French language skills; proficiency in speaking and writing French
• Strong understanding of commercial financing – wholesale, mortgages, capital lending
• Strong understanding of commercial credit

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Mississauga, ON CA. Relocation assistance is not available for this position.

Schedule Type

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

Daimler Truck Financial is the captive financial services provider for the Daimler Trucks North America family of commercial vehicle products, including Freightliner Trucks, Western Star, SelecTrucks, Sprinter Vans, Thomas Built Buses and Fuso. We have specialized in financing commercial vehicles for more than 40 years. This proven experience gives us critical insights into helping businesses overcome challenges unique to the trucking industry. Additionally, we offer a range of financing solutions that can be customized to meet each individual business's needs, from owner-operators to large fleet managers and nearly every venture in-between.

To achieve our goal of being the first-choice provider of vehicle financial products and services that support our brands, dealers and customers, we are looking for talented, diverse and inspired people with the skills, experience and innovative spirit to provide a first-class experience at every turn. We are committed to providing a great workplace environment that fosters a culture of openness, support and camaraderie. Our employee programs and benefits are reflective of our values and are designed to promote growth, balance and wellness in many aspects of your career and life.

Additional Information

• Applicants must be legally authorized to work permanently in the country of posting.
• Final candidate must successfully complete a criminal background check.
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions.
• EEO - Disabled/Veterans

Daimler Truck Financial Services is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.

Qualifications

Please see above for qualification details.