Sales Support & CRM Coordinator

LBMX; London; On-site; CAD 55,000 - 57,000; Full time

Benefits offered by this job

Health spending account

Employee Assistance Program

Three weeks vacation

Five personal days

Job summary

LBMX, a dynamic SaaS company headquartered in London, Ontario, is seeking a full-time Sales Administrator to support the Sales and Marketing teams. The role involves customer follow-up, contract processing, and cross-department coordination to ensure a seamless customer journey.

The ideal candidate will have strong organization and communication skills, a proactive mindset, and the ability to deliver exceptional service.

Qualifications

• Proficiency with Windows, MS Office, and Outlook.
• Independent problem solving and strong organizational skills.
• Ability to handle multiple priorities and projects.
• Strong verbal skills and ability to develop rapport over the phone.
• Team-oriented collaboration with colleagues.
• French language ability is an asset.

Responsibilities

• Follow up with customers and prospects; prepare and follow up on contracts.
• Assist Account Executives in achieving sales targets.
• Proactive outreach to customers and prospects.
• Research from various sources to generate leads.
• Prepare and distribute sales reports; maintain CRM records.
• Be the point person for our CRM system and data accuracy.
• Participate in sales team meetings; work independently on multiple priorities.
• Deliver an exceptional customer experience in all interactions.
• Present a professional image to clients and stakeholders.
• Coordinate with other departments to ensure timely deliveries.
• Communicate important feedback to customers internally.

Skills

Windows

MS Office

Outlook

Independent problem solving

Multitasking

Verbal communication

Team oriented

French (asset)

Tools

CRM software

Job description

LBMX, a dynamic SaaS company headquartered in London, Ontario, is seeking a full-time Sales Administrator to support the Sales and Marketing teams. The role involves customer follow-up, contract processing, and cross-department coordination to ensure a seamless customer journey.

The ideal candidate will have strong organization and communication skills, a proactive mindset, and the ability to deliver exceptional service.