Sales Administrator

LBMX; London; On-site; CAD 55,000 - 57,000; Full time

Benefits offered by this job

Health spending account

Employee Assistance Program

Three weeks vacation

Five personal days

Job summary

LBMX, a dynamic SaaS company headquartered in London, Ontario, is seeking a full-time Sales Administrator to support the Sales and Marketing teams. The role involves customer follow-up, contract processing, and cross-department coordination to ensure a seamless customer journey.

The ideal candidate will have strong organization and communication skills, a proactive mindset, and the ability to deliver exceptional service.

Qualifications

• Proficiency with Windows, MS Office, and Outlook.
• Independent problem solving and strong organizational skills.
• Ability to handle multiple priorities and projects.
• Strong verbal skills and ability to develop rapport over the phone.
• Team-oriented collaboration with colleagues.
• French language ability is an asset.

Responsibilities

• Follow up with customers and prospects; prepare and follow up on contracts.
• Assist Account Executives in achieving sales targets.
• Proactive outreach to customers and prospects.
• Research from various sources to generate leads.
• Prepare and distribute sales reports; maintain CRM records.
• Be the point person for our CRM system and data accuracy.
• Participate in sales team meetings; work independently on multiple priorities.
• Deliver an exceptional customer experience in all interactions.
• Present a professional image to clients and stakeholders.
• Coordinate with other departments to ensure timely deliveries.
• Communicate important feedback to customers internally.

Skills

Windows

MS Office

Outlook

Independent problem solving

Multitasking

Verbal communication

Team oriented

French (asset)

Tools

CRM software

Job description

Sales Administrator

About LBMX

LBMX is a dynamic and growing SaaS company with an international perspective, proudly based in London, Ontario. As we continue our strong growth trajectory, we're looking for talented, driven, and collaborative individuals to join us and help shape what's next.

Recognized as one of Canada's Top 100 Employers, LBMX combines strong performance with a people-first culture. We believe in building meaningful careers, supporting work-life balance, and creating an environment where your contributions are valued and your growth is encouraged.

At LBMX, you'll have the opportunity to grow, contribute meaningfully, and be part of a team building something exceptional.

Position Description:

We are looking for a full-time Sales Administrator who will work primarily with our Sales and Marketing team. This role will be responsible for providing sales support, communicate and follow up with customers and prospects, and liaise with other departments.

The successful candidate will have strong organizational and communication skills and be comfortable providing candid feedback so we can continue to provide an exceptional customer experience.

Positions Available:1

Responsibilities:

• Follow-up and correspond with customers as required
• Prepare and follow-up on outstanding contracts
• Assist Account Executives in achieving sales targets
• Proactive outreach to customers and prospects
• Research from all sources to acquire leads
• Prepare and distribute sales reports
• Maintain and be the point person for our CRM system
• Participate in sales team meetings
• Work independently on multiple priorities
• Consistently deliver an exceptional customer experience during all customer interactions
• Present a professional image
• Liaise with other departments to ensure timely deliveries
• Communicate important feedback with customers internally
• Other duties as assigned.

Skill Requirements:

• Proficiency with standard PCs and software (Windows, MS Office, Outlook)
• An independent problem solver with excellent organizational skills
• Ability to handle multiple competing priorities and projects
• Strong verbal skills and the ability to develop a rapport with people over the phone
• Ability to work closely with others in a team environment.
• Fluency in French would be an asset

Compensation

Salary Range: $55,000 - $57,000, based on experience and qualifications

What You Can Expect at LBMX

• Competitive compensation and a comprehensive benefit package, including a health spending account and employee assistance program
• Three weeks' vacation and five personal days to start, plus additional paid LBMX holidays throughout the year
• Company matched GRSP contributions
• Flexible summer hours and a strong commitment to work-life balance
• Education subsidies to support your professional growth
• Maternity, Parental, and Compassionate Care Leave top-up program
• $500 new hire home office allowance
  

LBMX is committed to building an inclusive workplace. We encourage applications from qualified individuals of all backgrounds, and we are dedicated to providing accommodations throughout the recruitment and employment process. If you require accommodation at any stage, please let us know.