sales supervisor - retail

Esso; Sicamous; On-site; CAD 42,000 - 62,000; Full time

Job summary

Esso in British Columbia is seeking a supervisory role to manage store staff and sales operations on-site. You will oversee scheduling, hiring, training, and daily coordination of tasks to ensure smooth store performance and customer satisfaction.

The candidate should have secondary education and 1–2 years of related experience, with strong organizational and communication skills to lead a small team in a fast-paced retail environment.

Qualifications

• Secondary education required for supervisory role.
• 1 year to less than 2 years of experience in sales or supervision.
• On-site work; no remote option; physical location required.

Responsibilities

• Supervise staff including apprentices, staging hands, and design team.
• Assign sales workers to duties and ensure coverage.
• Hire and train staff or arrange for training.
• Establish work schedules and staff rostering.
• Sell merchandise and meet sales targets.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve customer requests, complaints, and supply shortages.
• Organize and maintain inventory and stock levels.
• Supervise and coordinate activities of workers; ensure safety and efficiency.

Skills

Oral communication

Written communication

Attention to detail

Organized

Reliability

Team player

Initiative

Judgement

Multitasking

Flexibility

Efficient interpersonal skills

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 3-4 people

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Manual dexterity
• Attention to detail
• Walking
• Ability to distinguish between colours
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player
• Dependability
• Excellent written communication
• Initiative
• Judgement
• Ability to multitask