Sales supervisor - retail

station de gaz shell; Laval (administrative region); On-site; CAD 52,000 - 68,000; Full time

Job summary

Shell in Laval, Quebec is seeking a Store Supervisor for an automotive service station. The role requires a College/CEGEP diploma and 3–5 years of experience in the field. You will oversee staff, assign duties, manage inventory, and ensure excellent customer service at the busy site.

This on‑road, permanent position offers flexible hours and a French work language environment. You will generate reports on sales and merchandising, handle merchandise returns, and coordinate team activities to keep

Qualifications

• 3–5 years of experience in automotive service or related field.
• College/CEGEP diploma required.
• Strong supervisory and communication skills.

Responsibilities

• Supervise staff (apprentices, stages hands, design team, etc.).
• Assign sales workers to duties.
• Authorize return of merchandise.
• Establish work schedules.
• Sell merchandise.
• Prepare reports on sales volumes, merchandising and personnel matters.
• Resolve issues that may arise, including customer requests, complaints and supply shortages.
• Organize and maintain inventory.
• Supervise and co-ordinate activities of workers.

Skills

Staff supervision

Customer service

Sales

Education

College/CEGEP

Job description

• Education: College/CEGEP
• Experience: 3 years to less than 5 years

Work setting

• Automotive service station

Tasks

• Supervise staff (apprentices, stages hands, design team, etc.)
• Assign sales workers to duties
• Authorize return of merchandise
• Establish work schedules
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Screening questions

• Do you have experience working in this field?

Employment terms options

• Flexible hours

Workplace information

• On the road job
• Work Term: Permanent
• Work Language: French
• Hours: 80 hours bi-weekly