Sales Supervisor - Internal

London Drugs INTERNAL; Calgary; On-site; CAD 55,000 - 75,000; Full time

Job summary

London Drugs is seeking a Sales Supervisor to oversee merchandising, customer service, and store operations. This role involves guiding staff, ensuring smooth day-to-day activities, and acting as relief for team members as needed.

The ideal candidate will demonstrate strong merchandising and customer service skills, a positive leadership style, and a commitment to professional, courteous service in a fast-paced retail environment. A proactive approach to development and training is expected.

Qualifications

• Proven merchandising and customer service skills.
• Ability to lead and coordinate a team.
• Strong interpersonal and communication abilities.
• Willingness to develop supervisory skills through training and experience.

Responsibilities

• Direct employees toward achieving store objectives and ensure efficient daily operations.
• Provide high-quality customer service in a fast-paced environment.
• Act as relief for one another to support store functions.
• Demonstrate a positive leadership style and professional conduct.

Skills

Merchandising

Customer service

Leadership

Communication skills

Job description

As a valued London Drugs family member, the opportunities for career growth are unlimited!

Here is a great chance for you to grow your skills and experience. We are currently hiring for:

Sales Supervisors

The Sales Supervisor is responsible for performing all functions relating to merchandising, customer service, and general store operations. Each Supervisor is assigned a primary area of responsibility relating to merchandising, customer service, or administrative functions, and all supervisors act as relief for one another. As first line management, Supervisors are responsible for directing employees toward achieving Company objectives and for effective and financially responsible daily operation of the store.

In addition to the above duties, this is also a customer service position which requires a great deal of customer contact. Accordingly, applicants must be able to work effectively in a fast paced environment while at the same time providing quality service in a professional, courteous, and helpful manner.

Minimum requirements to be considered for this position:

• The endorsement of your Store Manager, supported by a letter of recommendation.
• A current performance review indicating that you are considered ready for promotion.
• Successful completion of all management training courses that are mandatory for your current position (refer to the current Required Training chart on the Employee Portal).
• Initiative to develop supervisory skills through experience and training; a willingness to accept responsibility.
• Proven merchandising and customer service skills.
• A high degree of productivity; drive to complete tasks.
• A positive, mature, outgoing leadership style.
• Excellent interpersonal and communication skills.
• A basic understanding of company policies and procedures.
• Basic leadership skills and conflict resolution skills are considered assets.

London Drugs is an equal opportunity employer. The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required.