Sales Supervisor

London Drugs Limited; Nanaimo; On-site; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Medical & dental

RRSP matching

Employee discount

Training programs

EAP

Recognition program

Community involvement

Job summary

London Drugs is seeking a Sales Supervisor to manage merchandising, customer service, and store operations. You will direct staff in daily tasks and ensure a high standard of service in a fast-paced retail environment.

This role includes shift coverage across the week, leadership development, and collaboration with peers to achieve company goals. 40 hours/week with flexible scheduling and potential transfers between locations.

Qualifications

• Experience developing supervisory skills through on‑the‑job training and responsibilities.
• Proven merchandising and customer service skills with productivity and task completion focus.
• Basic leadership and conflict resolution skills are assets.
• Minimum one year of management retail experience preferred.

Responsibilities

• Direct employees toward achieving store objectives and ensure efficient daily operations.
• Provide high‑quality customer service in a fast paced environment.
• Oversee merchandising, customer service or administrative tasks as assigned.

Skills

Supervisory development

Merchandising

Customer service

Leadership

Tools

Point of sale systems

Job description

Not just a job… a community a partnership a team

You’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities for:

Sales Supervisor

The Sales Supervisor is responsible for performing all functions relating to merchandising, customer service, and general store operations. Each Sales Supervisor is assigned a primary area of responsibility relating to merchandising, customer service, or administrative functions, and all supervisors act as relief for one another. As first line management, retail Sales Supervisors are responsible for directing employees toward achieving Company objectives and for effective and financially responsible daily operation of the store.

In addition to the above duties, this is also a customer service position which requires a great deal of customer contact. Accordingly, you must be able to work effectively in a fast paced environment while at the same time providing quality service in a professional, courteous, and helpful manner.

Qualifications

• An initiative to develop supervisory skills through experience and training, as well as a willingness to accept responsibility
• Proven merchandising and customer service skills are accented by a high degree of productivity combined with a drive to complete tasks
• Basic leadership skills and conflict resolution skills are considered assets
• Preference will be given to those applicants with a minimum one year of management retail experience

Additional Requirements

• A positive, mature, outgoing leadership style
• Excellent interpersonal and communication skills
• Basic understanding of company policies and procedures

Work Hours

Sales Supervisors will be scheduled 40 hours per week and must be available to work a flexible schedule, Monday through Sunday, for day and evening shifts. From time to time, this position requires the successful candidate to transfer from one store to another, or to work in other locations depending on organizational need and career development opportunities. Mode of transportation will be the responsibility of the employee.

Benefits & Compensation

We offer advancement opportunities through our promote-from-within policies, salaries commensurate with experience, as well as a comprehensive benefits program including:

• Comprehensive, optional medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
• Company matched RRSPs (Helping you plan for your future
• Employee Discount Program (Sharing our success)
• Ongoing In-House Training & Education Courses (Lifelong learning)
• Employee Family Assistance Program (Free confidential counseling and support)
• Employee Recognition Program (Tangible rewards for great work!)
• Community Involvement (Giving back to our communities)

If you possess the necessary skills and expertise and would like to join an exciting team of professionals,

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We will provide accommodations during the recruitment process upon request.

The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required.

London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.