Sales Supervisor

London Drugs Limited; Burnaby; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Medical & dental

RRSP match

Employee discount

Training programs

Counseling services

Recognition program

Community involvement

Job summary

London Drugs is seeking a Sales Supervisor to join our Burnaby area team. You will oversee merchandising, customer service, and store operations, directing staff to achieve company objectives while ensuring efficient, financially responsible daily operations.

Working 40 hours per week with a flexible schedule (days/evenings, weekends), you will play a key role in delivering exceptional service in a fast-paced retail environment. Opportunities for advancement exist within our growing company.

Qualifications

• Previous management retail experience preferred.
• Demonstrated merchandising and customer service skills.
• Willingness to take responsibility.
• Ability to work a flexible schedule.

Responsibilities

• Direct staff to meet store objectives and ensure daily operations run smoothly.
• Oversee merchandising, customer service, or administrative areas.
• Provide excellent customer service in a fast-paced environment.
• Coordinate inter-store transfers when required.

Skills

Supervisory skills

Merchandising

Customer service

Leadership

Conflict resolution

Job description

Sales Supervisor

Not just a job… a community a partnership a team you’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities for:

The Sales Supervisor is responsible for performing all functions relating to merchandising, customer service, and general store operations. Each Sales Supervisor is assigned a primary area of responsibility relating to merchandising, customer service, or administrative functions, and all supervisors act as relief for one another. As first line management, retail Sales Supervisors are responsible for directing employees toward achieving Company objectives and for effective and financially responsible daily operation of the store.

In addition to the above duties, this is also a customer service position which requires a great deal of customer contact. Accordingly, you must be able to work effectively in a fast paced environment while at the same time providing quality service in a professional, courteous, and helpful manner.

Qualifications

• An initiative to develop supervisory skills through experience and training, as well as a willingness to accept responsibility
• Proven merchandising and customer service skills are accented by a high degree of productivity combined with a drive to complete tasks
• Basic leadership skills and conflict resolution skills are considered assets
• Preference will be given to those applicants with a minimum one year of management retail experience

Additional Requirements

• A positive, mature, outgoing leadership style
• Excellent interpersonal and communication skills
• Basic understanding of company policies and procedures

Work Hours

Sales Supervisors will be scheduled 40 hours per week and must be available to work a flexible schedule, Monday through Sunday, for day and evening shifts. From time to time, this position requires the successful candidate to transfer from one store to another, or to work in other locations depending on organizational need and career development opportunities. Mode of transportation will be the responsibility of the employee.

Benefits & Compensation

We offer advancement opportunities through our promote-from-within policies, as well as the following comprehensive benefits program. Starting pay will fall within the salary range indicated and may vary based on job-related experience, knowledge and education:

• Comprehensive, optional medical, dental, prescription drug and vision coverage for you and your family (Ensuring you and your family are taken care of)
• Company matched RRSPs (Helping you plan for your future
• Employee Discount Program (Sharing our success)
• Ongoing In-House Training & Education Courses (Lifelong learning)
• Employee Family Assistance Program (Free confidential counseling and support)
• Employee Recognition Program (Tangible rewards for great work!)
• Community Involvement (Giving back to our communities)

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We will provide accommodations during the recruitment process upon request.