Sales Specialist & Technical Sales Support

ABB; Pointe-Claire; On-site; CAD 60,000 - 90,000; Full time

Job summary

ABB in Pointe-Claire, QC is seeking a Sales Specialist – Technical Sales Support to drive growth by managing customer opportunities, developing technical solutions, and guiding leads to orders. The role combines commercial ownership with engineering insight and requires close collaboration with account managers, engineering and operations.

You will own portions of the sales cycle, prepare proposals, interpret specs, and support order entry while ensuring customer satisfaction.

Qualifications

• College diploma or university degree in engineering, business, or a related field.
• 5–8 years of experience in technical sales, inside sales, or sales support in an industrial or manufacturing environment.
• Bilingual French and English is a must. English is necessary to communicate with clients outside Quebec.
• Experience working in the metal industry is a strong asset.
• Strong ability to understand and communicate technical product offerings.
• Excellent communication and negotiation skills.
• Customer-focused with strong relationship-building abilities.
• Strong organizational skills and ability to manage multiple opportunities.

Responsibilities

• Sales & Business Development: Actively manage and qualify incoming leads and customer inquiries; develop and promote technical solutions; drive quotation activities; follow up to convert opportunities to orders.
• Customer Engagement: Serve as a key contact for customers on technical and commercial matters; build and maintain relationships; translate requirements into tailored solutions; participate in meetings and sales presentations.
• Technical Sales & Quotation Management: Prepare and own technical and commercial proposals; interpret specifications to define optimal solutions; collaborate with engineering and product teams on pricing; balance feasibility, cost, and strategy.
• Order Management & Execution: Support order finalization, including contract review and order entry validation; ensure smooth handover to operations; monitor progress and address delivery issues.
• Collaboration & Continuous Improvement: Work cross-functionally with sales, engineering, supply chain; contribute to sales strategy and process improvements; support pricing and quotation process optimization.

Skills

Communication

Negotiation

Relationship building

Multitasking

Bilingual French/English

Education

College diploma or university degree in engineering or business

Job description

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

Den här positionen rapporterar till:

Manufacturing Unit Manager

We are seeking a dynamic individual who is ready to take on a new challenge to fill a Sales Specialist – Technical Sales Support position at our our ABB GFI facility, located in Pointe‑Claire (Labrosse Avenue).

This role is responsible for actively driving sales growth by managing customer opportunities, developing technical solutions, and converting leads into orders. This role combines commercial ownership with technical expertise, ensuring that customer needs are understood, solutions are proposed, and sales are successfully closed.

The position plays a key role in achieving sales targets by owning portions of the sales cycle while collaborating closely with account managers, engineering, and operations.

This role is contributing to the Electrification, Installation Products of ABB Canada.

The work model is 100% onsite.

Responsibilities

1- Sales & Business Development

• Actively manage and qualify incoming leads and customer inquiries

• Develop and promote technical solutions aligned with customer needs

• Drive quotation activities with a strong focus on conversion to orders

• Follow up proactively on opportunities to secure sales and achieve targets

2- Customer Engagement

• Serve as a key point of contact for customers on technical and commercial matters

• Build and maintain strong relationships to support customer retention and growth

• Understand customer requirements and translate them into tailored solutions

• Participate in customer meetings and support sales presentations when required

3- Technical Sales & Quotation Management

• Prepare and own technical and commercial proposals, ensuring competitiveness and accuracy

• Interpret specifications, drawings, and technical requirements to define optimal solutions

• Collaborate with engineering and product teams to validate solutions and pricing

• Balance technical feasibility, cost, and commercial strategy to maximize win rate

4- Order Management & Execution

• Support order finalization, including contract review and order entry validation

• Ensure smooth handover to operations while maintaining customer satisfaction

• Monitor order progress and address issues that may impact delivery or customer expectations

5- Collaboration & Continuous Improvement

• Work cross-functionally with sales, engineering, supply chain, and other relevant departments

• Contribute to sales strategy execution and process improvements

• Support optimization of tools, pricing strategies, and quotation processes

Qualifications

• College diploma or university degree in engineering, business, or a related field

• 5-8 years of experience in technical sales, inside sales, or sales support in an industrial or manufacturing environment.

• Bilingual French and English is a must. English is necessary to communicate with clients outside Quebec.

• Experience working in the metal industry is considered a strong asset.

• Strong ability to understand and communicate technical product offerings

• Excellent communication and negotiation skills

• Customer-focused with strong relationship-building abilities

• Strong organizational skills and ability to manage multiple opportunities

This job posting is also available in French under the title"Spécialiste ventes et soutien technique".

ABB värdesätter våra medarbetares dedikation, engagemang och expertis. Som en arbetsgivare som tillämpar jämställdhet i anställningsförhållanden tror vi på en inkluderande och mångsidig arbetsstyrka. Vi är fast beslutna att säkerställa att våra policyer och praxis överensstämmer med programmet för jämställdhet i anställningsförhållanden, och strävar efter en arbetsstyrka som verkligen representerar de fyra utsedda grupperna:

• Kvinnor

• Ursprungsbefolkning

• Medlemmar av synliga minoriteter

• Personer med funktionsnedsättning

ABB är engagerat i att tillhandahålla rimliga anpassningar för sökande med funktionsnedsättning och uppmuntrar kandidater att själva identifiera sig under ansökningsprocessen.