Sales Specialist - Ngatea

Fonterra; Hamilton; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Fair pay

Health programs

Professional development

Career growth

Work-life balance

Employee recognition

Community involvement

Job summary

Fonterra is seeking a proactive sales specialist for our local Ngatea store. You will deliver friendly customer service, provide product advice, and handle merchandising, pricing, and stock updates.

The role includes processing orders, invoices, and end-of-day cash balancing, with daily tasks that support store operations. The ideal candidate will have customer service experience, a valid forklift license or willingness to acquire one, and a connection to the agricultural industry.

Qualifications

• Hands-on customer service experience preferred.
• Able to lift and move 25 kg bags daily.
• Willingness to learn ag/dairy industry specifics.
• Must have a valid forklift license or be willing to obtain one.

Responsibilities

• Provide sound product advice to customers at the store.
• Assist with merchandising, pricing, and stock updates in systems.
• Process customer orders and invoices; manage end-of-day cash tasks.
• Maintain filing, records, and store cleanliness; support store operations.

Skills

Customer service

Communication

Physical fitness

Forklift license

Job description

Imagine Tomorrow with Us | Ata whakaarohia tō āpōpō At Fonterra Te Mātāpuna, we want everyone to feel they can be themselves.

Whether you're early in your career or ready for your next step, Fonterra offers a unique opportunity to grow with a global dairy co-operative that values care, collaboration, and contribution.

Owned by New Zealand dairy farmers and supported by a dedicated team, we are all working together to create a better future. Imagine tomorrow with us, where your career can grow, and you can create positive change.

About us | He kupu mō mātou

We love Kiwi dairy farmers and know they're pretty awesome. For generations, they have relied on hard work, ingenuity, and each other to create the kind of goodness that fuels our families, connects our communities and supports our economy.

At Farm Source, the same co-operative spirit that our farmers and their communities share drives our team. We make farming easier so farmers can continue to concentrate on what they do best – producing high-quality New Zealand milk in the most sustainable way. This means growing and supporting the right people – smart people with plenty of 'roll-your-sleeves up' energy to rise to the challenge. Whether you're on the farm getting your gumboots dirty or connecting over a coffee at our local stores, you'll get the mahi done as part of a trusted team – backed by good people, the right products, innovative solutions, and industry-leading expertise.

So why not join us? Whether you're on the farm getting your gumboots dirty or connecting over a coffee at our local stores, you'll be getting the mahi done as part of a trusted team.

About the Opportunity | Mō tēnei tūranga

By joining our nationwide Farm Source store team, you’re joining a group of agricultural experts and setting yourself up for an outstanding career.

We are looking for a super star sales specialist to join our local Ngatea store, you’ll provide sound farming product advice to our loyal customers. Getting stuck into everything from merchandising to customer service.

As part of your day-to-day, you’ll also assist with entry‑level administrative tasks such as processing customer orders and invoices, updating product pricing and stock levels in our systems, managing store filing, maintaining tidy and accurate records, and supporting with end‑of‑day cash balancing and banking preparation

You'll never be bored in this fast-paced role!
With the opportunity to hone your agricultural expertise and open the door to multiple career pathways throughout the wider business, there couldn’t be a better place to start

Hours of work will be Monday to Friday 8 am till 5 pm with rostered Saturdays

About You | Mōu

You’ll be a self-motivated, adaptable team member with excellent customer service and communication skills. You’ll have a high level of physical fitness; we are looking for someone who is hands on and able to sustain repetitive manual handling such as lifting our 25kg bags of product on a daily basis.

Ideally, you’ll have some prior customer service/sales experience and a connection to the agricultural industry. That said, we’re equally open to those looking to make a move straight off farm or who are current customer experts keen to learn all about the ag/dairy industry.

Sound like you, other key things we’re on the lookout for includes:

• - Rural experience would be beneficial, but not essential.
• - A good level of physical fitness – you’ll have no trouble getting your daily steps in!
• - A clean drivers license
• - Valid forklift license – or willingness to attain one!

Our Values | Ngā Aura At Fonterra

At Fonterra, our values of Good Together, Better Every Day, and Every Drop Counts, are for everyone – no matter your background, identify or experience. These values guide us in delivering exceptional outcomes for our farmers, customers, communities, and each other. Discover how your values align with ours by taking our Values Quiz (https://values.fonterra.com/?utm_source=internal+job+ad&utm_medium=job+ad&utm_campaign=imagine+tomorrow&utm_term=&utm_content=values)

Our Commitment to You | Tā mātou oati

We care for our people globally. Our comprehensive benefits support your well-being, development, and work‑life balance:

• - Fair and equitable pay
• - Health and well-being programs (medical, mental health support)
• - Professional development opportunities
• - Career growth support
• - Work-life balance options (flexible/hybrid working where possible)
• - Employee recognition
• - Support for community involvement and cultural connection

To learn more, visit Fonterra Careers (https://www.fonterra.com/nz/en/careers.html?utm_campaign=talentacquisition&utm_medium=jobad&utm_source=fonterracareers)

A Career of Opportunities | Ngā Mahi At Fonterra

At Fonterra, we are inspired by purpose and guided by our principles and values. Together, we create goodness for generations and make a global impact at a local level. As part of our Co-operative, you are an everyday creator, imagining what Fonterra, dairy, and you can be here.

Join Us | Tātou Tātou

Does this sound good to you? Come join our whānau - bring your whole self, and let's solve for better together.

You, me, us together, Tātou, tātou.

Together, we're shaping a future of inclusion | He Wāhi mō te Katoa

Inclusion is key to our Co-operative. We're building a team that reflects the diverse world we live in, believing it drives better decisions and innovation.
We welcome applications from all backgrounds (ethnicities, genders, identities, orientations, ages, abilities, neurotypes, cultures, religions).
Even if you don't meet every requirement listed, we encourage you to apply; we value your potential and growth.
If you face accessibility issues or need accommodations during the process, please contact your recruiter. We ensure fair participation, allowing you to be at your best. Tātou, tātou.