Sales Representative

Dilawri Group of Companies; Calgary; On-site; CAD 40,000 - 70,000; Full time

Benefits offered by this job

Discounted employee vehicle purchase

Coaching & training programs

Health & dental plans

Wellness & assistance programs

Employee social events

Job summary

Country Hills Volkswagen, part of the Dilawri Group of Companies, is seeking a Sales Representative to drive new and pre-owned vehicle sales in Calgary, Alberta. You will build lifelong customer relationships, maintain precise records in our CRM, and ensure compliant communications with customers.

You will participate in regular training, stay current on brand knowledge, and collaborate with a team that values integrity, innovation, and customer-first service.

Qualifications

• Requires a valid Alberta driver’s license and clean driver’s abstract.
• Previous luxury sales experience is considered an asset.
• Commitment to world class customer service and lifelong customer relationships.
• Growth mindset with a drive to innovate and develop skills.
• Thrives in a collaborative and respectful environment.
• Passion for making a difference; honesty and reliability are essential.

Responsibilities

• Sell or lease new or pre-owned vehicles.
• Maintain customer databases with follow-ups and delivery confirmations; update CRM with notes.
• Ensure CASL compliance for all communications.
• Assist with vehicle delivery and pre-delivery inspections.
• Maintain knowledge of product lines, warranties, financing, and accessories.
• Attend meetings and product training; participate in vehicles inventory knowledge activities.
• Assist with lot maintenance and organization, including re-parking demos and snow removal.

Skills

Customer service

Relationship building

Communication

Growth mindset

Collaboration

Honesty and trustworthiness

Job description

Join Canada’s Largest Automotive Group

If you are looking to grow your career with an organization driven by excellence, integrity, and innovation, Dilawri offers an environment where people are supported and empowered to succeed.

Join Canada’s Largest Automotive Group

Founded in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates over 80 franchised dealerships, representing more than 35 of the world’s most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, DC. With a team of more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leading, Teamwork, Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities. Through the , we are also committed to making a meaningful impact in the communities we serve.

Position Overview

We are looking for Sales Representatives to join our team at Country Hills Volkswagen. The successful candidate is someone who is passionate about the automotive industry and eager to contribute to our growing team.

Primary Duties And Responsibilities

• Responsible for the sale or lease of new or pre-owned vehicles.
• Responsible for maintaining the customer databases including owner follow-up, unsold customers and confirmation of delivery dates and times. Maintains files for all sold and unsold customers including detailed notes entered in our CRM software program and future follow up set.
• Ensure all customer communication is CASL compliant.
• Responsible for vehicle delivery including inspection of the vehicle two hours prior to delivery.
• Maintain current product knowledge including own brands and competitive models. Understand aftermarket products such as warranties, chemical applications, finance plans and accessories.
• Attends and actively participates in meeting and training courses.
• Conducts lot walks at least twice a week to ensure up-to-date general inventory knowledge.
• Assist with lot maintenance such as moving sold vehicles into the appropriate location, re-parking demos and assisting with snow removal.

Qualifications Required

• Requires a valid Alberta driver’s license and clean driver’s abstract.
• Previous luxury sales experience is considered an asset.
• You are committed to offering world class customer service and building lifelong customer relationships.
• You have a growth mindset and are continuously innovating and developing your skills.
• You thrive in an environment that supports collaboration and respect.
• You are passionate about making a difference.
• You are honest, trustworthy and care about providing the best possible customer experience.

About Dilawri

In addition to working with and learning from a team of leading professionals in the automotive industry, our benefits include:

• Discounted employee vehicle purchase program
• Job-specific coaching & training programs
• Comprehensive health & dental plans
• Employee wellness & assistance programs
• Employee social events

Build your career with a team that is driven by excellence, integrity and innovation.

Discover Dilawri.