Sales Pro

Advance Auto Parts; Caledonia; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Career growth opportunities

Training system access

Team recognition program

Employee discounts

Health and dental benefits

RRSP with employer contribution

Stock purchase plan

Job summary

Advance Auto Parts’ CARQUEST team in Canada seeks positive, goal-driven individuals who love cars and providing best-in-class service. You'll build authentic customer relationships, source parts, and keep the showroom and inventory organized in a fast-paced retail environment.

We offer growth opportunities across Advance Auto Parts, online training, team recognition, and employee discounts. Benefits include Health, Dental, Vision, Life Insurance, RRSP and stock purchase plans for permanent team

Qualifications

• High school diploma or GED; trade experience is an asset.
• 2–3 years of automotive sales experience with proven professional customer service and sales performance.
• Advanced automotive system knowledge and parts knowledge; experience with POS systems.
• In-depth knowledge of store operations and inventory processes.
• Ability to read safety rules, operating instructions, parts catalogs, and manuals.
• Clear written and verbal communication skills.
• Ability to lift and move up to 50 lbs frequently and up to 100 lbs occasionally.
• Full valid driver’s license with clean driving record.
• Availability for days, evenings, weekends and holidays.

Responsibilities

• Deliver high standards of customer service to commercial and DIY customers; identify automotive problems and provide recommendations.
• Source parts from stores, hubs, distribution centers, and external suppliers for special orders.
• Maintain showroom displays and keep the store clean and professional.
• Manage daily inventory, conduct cycle counts, and support annual inventory.
• Perform tasks such as paint mixing, hydraulic hose making, battery testing, and wiper installations.
• Coordinate delivery drivers with the Store Manager; ensure delivery standards.
• Safely deliver parts to commercial customers using company vehicles as needed.
• Carry out key holder duties and other ad hoc duties assigned by Store Manager.

Skills

Customer service

Automotive knowledge

Sales experience

POS system experience

English communication

Education

High school diploma or GED

Tools

POS system

Inventory systems

Job description

Job Description

Are you looking for an opportunity to incorporate your passion for cars and your passion for providing best in class customer service? If so, this may be exactly what you’re looking for. At CARQUEST, we strive to be the best parts provider in the automotive after-market industry. We’re owned by Advance Auto Parts and we are the largest after-market auto parts provider in North America.

We are looking for positive, goal-driven, car enthusiasts to join our collaborative team who are dedicated to building authentic relationships with our customers.

What we have to offer:

• Opportunity to work for one of the largest after-market auto parts provider in North America
• Visibility to career growth opportunities across the entire Advance Auto Parts organization
• Access to a robust online training system for personal or leadership development
• A rewarding organizational culture through our Team Member recognition program and team lunches
• Employee discounts on auto parts
• Group employee benefits including Health, Dental, Vision, Life Insurance, AD&D after 3 months
• Financial benefits including group RRSP with employer contribution and discounted Employee Stock Purchase plans for all permanent Team Members

Our sales pro are responsible for:

• Deliver high standards of customer service to commercial and DIY customers, providing project assistance through identifying automotive problems and making appropriate recommendations
• Source parts from stores, hubs, distribution centers, and external suppliers for special orders, building and maintaining a network of secondary source suppliers
• Maintain showroom displays, work areas, and customer-facing spaces to ensure a clean, organized, and professional environment that meets store operational standards
• Responsible for daily inventory management, including checking for discrepancies, putting away stock and processing returns, as well as supporting cycle count and the annual inventory process.
• Perform specialty tasks such as mixing paint, operating the hydraulic hose maker, battery testing and wiper installations
• Partner with Store Manager to coordinate delivery drivers, ensuring delivery standards are achieved
• Safely and efficiently deliver parts to commercial customers using company vehicles when required
• Carry out key holder responsibilities (store opening and closing duties and contributing to a safe work environment) and completion of other ad hoc duties as assigned by Store Manager

What you bring to the team:

• High school diploma or GED; trade experience is an asset.
• 2–3 years of automotive sales experience with proven professional customer service and sales performance to achieve personal and store sales goals
• Advanced automotive system knowledge, parts knowledge, experience with POS and can provide advanced automotive problem resolution including identification and project assistance for customers
• In-depth knowledge of store operations and general knowledge of the store inventory and maintenance processes
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Demonstrates clear written and verbal communication skills
• Ability to perform basic mathematics with accuracy
• Effective communication in English (French is a plus); bilingual preferred where applicable
• Ability to lift and/or move up to 50 lbs frequently and up to 100 lbs occasionally
• Full valid driver’s license, maintain a clean driving record and have strong driving and navigation ability
• Available to work an assortment of days, evenings, weekends and holidays as needed

Physical Demands:

The details described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

Work Environment:

The details described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside in a retail environment. The employee is also occasionally exposed caustic chemicals. The noise level in the work environment is usually moderate.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, and basis of disability or any other federal, provincial or local protected class.

Compensation Range: The range of expected compensation for this role is between 17.95 CAD and 21.55 CAD per hour for a new team member. The rate offered to a successful candidate depends on multiple factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).

Benefits: Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families.Please review some of our benefit highlights!

• Opportunity to work for one of the largest after-market auto parts provider in North America

• Visibility to career growth opportunities across the entire Advance Auto Parts organization

• Unlock earning potential with monthly or annual performance bonuses—eligibility varies by role.

• Access to a robust online training system for personal or leadership development

• A rewarding organizational culture through our team member recognition program

• Group health, dental, disability and life insurance coverage

• Employee discounts

• Financial benefits including group RRSP with employer contribution and discounted stock purchase plans for all permanent team members

Please be advised that this job posting is for a newly created position and is not for an existing vacancy.