Sales Operations Specialist

Brandwatch; Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a leading company as a Sales Operations Specialist in Ontario. This role ensures efficient sales processes, manages deal structures, and collaborates with various teams to optimize operations. The position calls for strong analytical skills, fluency in French, and a bachelor's degree in a relevant field.

Qualifications

• 3-5 years of experience in sales operations or related field required.
• Experience managing deal processes and collaborating with sales teams.
• Detail-oriented and highly organized.

Responsibilities

• Ensure deal input and closure processes adhere to commercial guidelines.
• Support implementation of systems or tools for the Sales Operations team.
• Perform detailed analysis to identify process improvements.

Skills

Fluency in French

Analytical skills

Problem-solving

Communication

Collaboration

Education

Bachelor’s degree in Business, Finance, Operations, or a related field

Tools

MS Office

CRM systems

ERP systems

Job description

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At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.

Empower your impact at Cision. Be seen, be understood, be you.

The Sales Operations Specialist will play a vital role in supporting the sales process by ensuring efficient and compliant deal input and closure processes. This position requires fluency in French and collaboration with various teams to create optimized processes, support system implementations, and perform required analyses to drive business outcomes.

Primary Objectives

• Ensure deal input and closure processes adhere to commercial guidelines and support sales activities.
• Manage deal structure, pricing, products, amendments, and contract reviews.
• Collaborate with Commercial Operations, Sales leadership, Finance, and Contracts Administration to govern business requirements and processes.
• Support the implementation of systems or tools for the Sales Operations team.
• Perform analysis and report outcomes to optimize processes and scale the business.

Key Accountabilities And Performance Measures

• Deal Governance and Process Adherence :
• Ensure all deals comply with commercial guidelines and established processes.
• Manage and oversee deal structure, pricing, product amendments, and legal / contract reviews.
• Collaboration and Support :
• Collaborate with Commercial Operations, Sales leadership, Finance, and Contracts Administration.
• Govern business requirements and processes to support sales operations functions.
• Provide support for the implementation of new systems and tools.
• Analysis and Reporting :
• Perform detailed analysis to identify areas for process improvement and optimization.
• Generate reports on deal outcomes, highlighting key metrics and insights.
• Use analytical insights to drive decision-making and improve sales operations efficiency.
• Process Optimization :
• Create and maintain optimized processes to scale the overall business.
• Continuously seek opportunities to streamline sales operations and improve efficiency.
• Implement best practices and standardized procedures.
• Assist sales teams with deal structuring, pricing strategies, and contract negotiations.
• Provide guidance and support on amendments and legal / contract review processes.
• Ensure timely and accurate processing of sales deals.
• System Implementation and Maintenance :
• Support the implementation and maintenance of systems or tools for the Sales Operations team.
• Ensure that systems are optimized for efficiency and accuracy.
• Provide training and support to team members on new systems and tools.

Formal Qualifications / Certification

• Bachelor’s degree in Business, Finance, Operations, or a related field is required.
• Relevant certifications or advanced degrees are advantageous.

Experience

• 3-5 years of experience in sales operations, deal desk, finance, or a related field.
• Experience working with sales teams and managing deal processes.

Skills & Attributes

• Fluency in French and English is an asset.
• Strong understanding of commercial guidelines and deal structuring.
• Excellent analytical and problem-solving skills.
• Proficient in MS Office, particularly Excel, and experience with CRM and ERP systems.
• Strong communication and collaboration skills.
• Detail-oriented and highly organized.
• Ability to work independently and as part of a team.
• Capable of managing multiple tasks and priorities in a fast-paced environment.

Join our team to help streamline sales processes, support sales activities, and drive business growth through optimized operations!

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud, visit www.cision.com and follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and / or to receive all other benefits and privileges of employment, please contact [emailprotected]

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Sales and Business Development

Software Development

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