Sales Operations Coordinator — Onboarding & Enablement

Rogers Communications; Vancouver; On-site; CAD 48,000 - 68,000; Full time

Job summary

Rogers Communications is seeking a Sales Coordinator to support the Sales Operations team in onboarding, offboarding, and general vendor sales support. The role ensures regional teams are productive in the field and collaborates across Sales, Care, Billing and Technical Operations to resolve customer requests.

You will manage onboarding workflows, coordinate installations, respond to inquiries, and maintain dashboards and portfolios while contributing to process improvements and business

Qualifications

• Experience supporting sales operations or account teams is a plus.

Responsibilities

• Onboard, offboard, and support for vendor sales teams
• Coordinate installations and service delivery activities
• Respond to inquiries on customer, account, billing and product issues
• Prepare and maintain reporting, dashboards and portfolio tracking
• Collaborate with Sales, Care, Technical Operations and Billing to resolve requests

Skills

Time management

Critical thinking

Organization

Problem-solving

Relationship building

Communication skills

Attention to detail

Collaboration

Adaptability

Tools

Microsoft Excel

Microsoft Word

Microsoft Teams

Microsoft Outlook

Job description

Rogers Communications is seeking a Sales Coordinator to support the Sales Operations team in onboarding, offboarding, and general vendor sales support. The role ensures regional teams are productive in the field and collaborates across Sales, Care, Billing and Technical Operations to resolve customer requests.

You will manage onboarding workflows, coordinate installations, respond to inquiries, and maintain dashboards and portfolios while contributing to process improvements and business