Sales Operations Co-op/Intern

Tech Sales Jobs; Ottawa; On-site; CAD 27,000 - 39,000; Full time

Benefits offered by this job

Flexible vacation

Flexible work options

Well-being programs

Virtual fitness classes

Mentorship & career development

Recognition programs

Hackathons

Job summary

Kinaxis in Ottawa, ON, is seeking a Co‑op/Intern Sales Operations position on-site. You will support data management, CRM maintenance, and lead tracking while collaborating with sales and marketing teams.

The role emphasizes analytics, process improvement, and cross‑functional collaboration, with a focus on gaining hands-on experience in a fast‑growing company that serves Fortune 500 brands.

Qualifications

• Proficiency in MS Office tools, especially Excel and PowerPoint.
• Strong analytical abilities for interpreting data and drawing insights.
• Clear written and verbal communication skills.
• Attention to detail with accurate data entry and reporting.
• Ability to collaborate across departments and maintain a positive attitude.

Responsibilities

• Data & CRM Management: maintain Marketing Automation (Eloqua) and CRM (Salesforce) to ensure data accuracy; assist with lead tracking; update sales records.
• Reporting & Analytics: use reports to monitor data hygiene and movements of marketing leads.
• Operations Support: assist with inquiries from marketing, field sales and global partners; support day-to-day ops requests.
• Process Optimization: identify inefficiencies and suggest improvements; support new tools/workflows.
• Market Research: research potential clients, competitors, and industry trends; provide insights for campaigns.
• Cross-Functional Collaboration: work with marketing and operations to ensure smooth processes; participate in meetings.
• Special Projects: support ad-hoc projects.

Skills

MS Excel

PowerPoint

Analytical skills

Communication

Detail-oriented

Teamwork

Education

1 year of studies in Business, Sales, Market Research

Tools

Eloqua

Salesforce

Job description

Co-op/Intern Sales Operations

Location: Ottawa, ON, CA

Employment Type: INTERN

About Kinaxis

Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you!

In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today.

Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers.

About the Team

The Sales Operations Coordinator intern (or co-op) supports the sales operations team by handling operational, administrative, and analytical tasks that improve efficiency and help achieve revenue goals. This role provides hands‑on experience in data management, lead processes, CRM management, reporting, and cross‑functional collaboration.

Why This Role Matters

This position is critical for maintaining clean and accurate account data, enabling the sales team to focus on the right opportunities. By supporting regional sales managers and ensuring operational excellence, you’ll help drive efficiency and contribute to revenue growth.

Location

This is an on‑site position. You must be in the Ottawa, Canada office, five days a week.

Term Duration

This is a full‑time, 4 or 8 or 12‑month position, starting January 2027.

Co‑op or Intern

This position is open to co‑ops and interns. To be eligible for a Co‑op or Intern position at Kinaxis, you must either be currently enrolled in full‑time education or, if you are a recent/upcoming graduate, your graduation date must be within 12 months of the placement end date.

Compensation range

$19.46-28.55ourly rate. The final offer within this range will reflect the candidate’s skills, year of education, and experience.

Vacancy Status

This is an existing job vacancy.

What you will do

• Data & CRM Management
  • Maintain and update Marketing Automation (Eloqua) and CRM systems (Salesforce) to ensure data accuracy.
  • Assist with lead tracking.
  • Update sales records and documents.
  • Focus on contact data management to ensure Kinaxis maintains a high‑quality prospecting list.
• Reporting & Analytics
  • Leverage reports to help with monitoring data hygiene and movements of the marketing leads.
• Operations Support
  • Assist with fulfilling inquiries from marketing, field sales and global partner organization.
  • Support Sales Operations team with ad hoc, da-to-day operations requests
• Process Optimization
  • Identify inefficiencies in the process and suggest improvements.
  • Support implementation of new tools or workflows.
• Market Research
  • Conduct research on potential clients, competitors, and industry trends.
  • Provide insights to support sales and marketing campaigns.
• Cross‑Functional Collaboration
  • Work with marketing and operations teams to ensure smooth processes.
  • Participate in team meetings and contribute ideas.
• Special Projects
  • Support ad‑hoc projects.

What we are looking for

• Technical Skills: Proficiency in MS Office tools especially Excel and PowerPoint.
• Analytical Skills: Ability to interpret data and generate actionable insights.
• Communication: Strong written and verbal communication skills.
• Detail‑Oriented: Accuracy in data entry and reporting. Effective time management and organizational skills
• Teamwork: Ability to collaborate across departments and a positive attitude
• Education: Completion of 1 year of studies in Business, Sales, Market Research (or equivalent)

#Coop, #Internship, #Intern, #LI-EN1

Work With Impact:

Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day, when we see store shelves stocked, when medications are available for our loved ones, and so much more.

Work with Fortune 500 Brands:

Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Unilever, P&G, ExxonMobil, Cisco and more.

Social Responsibility at Kinaxis:

Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to a long‑term net‑zero operations strategy. We are involved in our communities and support causes where we can make the most impact.

People matter at Kinaxis and here are some of the perks and benefits we offer, which may vary by location and employee:

• Flexible vacation and Kinaxis Days (company‑wide days off)
• Flexible work options
• Physical and mental well‑being programs
• Regularly scheduled virtual fitness classes
• Mentorship programs, training, and career development
• Recognition programs and referral rewards
• Hackathons

For more information, visit the Kinaxis website at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com.

Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education, experience, and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.