Sales Operations Analyst

Canonical; Toronto; Remote; CAD 60,000 - 80,000; Full time

Job summary

Canonical is seeking a Sales Operations Analyst to join their team. This entry-level role focuses on enhancing sales operations, data quality, and process improvement across a remote environment. The ideal candidate will partner with sales leadership and will be instrumental in driving efficient workflows within the sales operations, all while supporting Canonical's growth in the tech industry.

Benefits

USD 2,000 annual learning and development budget

Annual compensation review and performance bonuses

Benefits including holiday leave, parental leave, and travel perks

Qualifications

• Strong academic record from high school and university.
• Experience in sales operations or sales order processing roles.
• Proven ability to drive data quality improvements.

Responsibilities

• Supporting daily sales operations globally.
• Reviewing opportunities for accuracy and provisioning orders.
• Reporting on data quality metrics to executive stakeholders.

Skills

Analytical skills

Problem-solving

Data quality improvement

Education

High school diploma

University degree

Tools

Salesforce

Job description

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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include leading public cloud and silicon providers, and industry leaders across sectors. The company is founder-led, profitable, and growing.

We are hiring Sales Operations Analysts to join a team of experts who help Canonical's sales teams achieve their business goals. The Sales Operations team focuses on continuous process and data quality improvement to ensure accurate order processing. The successful candidate will be proactive in improving team workflows, maintaining compliance, and governance.

The role's success is measured by increased deal velocity and the quality of Customer Relationship Management (CRM) data used for business decisions. The ideal candidate is a proactive problem solver, a team player, and passionate about partnering with sales leadership and supporting Canonical’s growth in the tech industry through open source solutions.

Location : These roles are remote within the EMEA and Americas regions.

Responsibilities include :

• Supporting daily sales operations globally.
• Reviewing opportunities for accuracy and provisioning orders upon deal closure.
• Assisting the Sales Operations Manager to improve sales data quality and processes.
• Reporting on data quality metrics to executive stakeholders.
• Implementing surveys and defining metrics for executive reporting.
• Supporting the sales team on CRM and other systems.
• Delivering sales metrics, dashboards, and ad-hoc analysis.
• Leading automation and streamlining the Lead to Order process.

Candidate profile :

• Strong academic record from high school and university.
• Experience in sales operations or sales order processing roles.
• Experience in a technology subscription-based business.
• Proven ability to drive data quality improvements.
• Energetic, systematic, and focused on scalable outcomes.
• Excellent problem-solving and analytical skills.
• Ability to work effectively across global stakeholders.
• Experience with Salesforce or similar CRM systems.
• Willingness to travel internationally twice a year for company events.

What Canonical offers :

• Distributed work environment with biannual in-person team sprints.
• USD 2,000 annual learning and development budget.
• Annual compensation review and performance bonuses.
• Benefits including holiday leave, parental leave, Employee Assistance Programme, and travel perks.

About Canonical :

Canonical is a pioneer in open source, publishing Ubuntu, a key platform for AI, IoT, and cloud solutions. We hire globally and value excellence, innovation, and diversity. Working here means being part of the future of software development and open source technology.

We are an equal opportunity employer committed to a diverse and inclusive workplace.

• Seniority level : Entry level
• Employment type : Full-time
• Job function : Business Development and Sales