Sales Operations Analyst

Olympia Tile+Stone Inc.; Toronto; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Health, dental, vision benefits

RRSP & Pension plans

Generous vacation & holidays

Job summary

Olympia Tile is a leading distributor in the ceramic tile and stone industry, with a long history dating back to 1927. We are hiring a Sales Operations Analyst to support our leadership team and optimize sales operations from Toronto on-site with travel.

You will partner with the VP of Sales on strategic initiatives, manage CRM and dashboards, and build analytics to influence decision-making and revenue growth across Canadian and US markets.

Qualifications

• Recent post-secondary graduate with a degree in Business Administration, Commerce, Economics, Data Analytics, or a related discipline.
• 1–3 years of experience in an analytical, sales support, or corporate operations environment.
• Advanced spreadsheet and data analysis skills with a strong analytical mindset and curiosity for solving problems.
• Technical aptitude to navigate and optimize CRM databases and workflows.
• Excellent communication and presentation skills with the ability to influence stakeholders at all levels.
• Proficiency in Microsoft Office and Google Workspace for reporting, charting, presentations, and communications.
• Ability to work full-time on-site in Toronto with approximately 15% travel.

Responsibilities

• Executive Partnership: Work directly with the VP of Sales on strategic initiatives, executive reporting, business planning, and special projects that support organizational growth.
• CRM Usage & Development: Manage and optimize our internal CRM infrastructure, including user adoption, dashboard design, workflow customization, and data rationalization.
• Process & Data Optimization: Evaluate sales processes and champion CRM data quality through audits and standardization to increase efficiency, consistency, and integrity.
• Analytics & Forecasting: Analyze performance trends, margins, and regional activity while maintaining forecasting models to assist leadership in predicting revenue and evaluating targets.
• Reporting & Strategic Insights: Develop recurring KPIs and executive dashboards, transforming complex data into actionable recommendations for territory planning, pricing, and resource allocation.
• Sales Partnership & Enablement: Act as a trusted partner to Regional Sales Managers on territory analysis, while creating standardized tools and templates to drive organizational productivity.
• Cross-Functional Leadership: Partner with Marketing, Finance, Procurement, and IT to align systems, reporting, and strategic initiatives across departments.
• Strategic Projects & Market Intelligence: Research industry developments and competitor activity while leading cross-functional initiatives related to sales technology and operational excellence.

Skills

Analytical skills

CRM navigation

Excel & Sheets

Stakeholder communication

Education

Bachelor's degree in Business/Commerce

Tools

CRM platforms

Google Workspace

Microsoft Office

Job description

Olympia Tile is a leading distributor in the ceramictile and stone industry, with a proud history dating back to 1927. With branches across Canada and the United States, we are known for our quality products, outstanding customer service, and commitment to excellence. We serve a wide range of markets, including residential, commercial, retail, and architectural design.

At Olympia, we foster a highly collaborative and dynamic workplaceenvironment where cross-functional teamwork drives our success. We are looking for a sharp, driven individual to step into this newly created role and work closely with our leadership team to optimize our sales operations.

What You’ll Do

As a Sales Operations Analyst, you will report directly to the VP of Sales and work closely with Regional Sales Management on strategic projects and initiatives. This role bridges the gap between data insights and sales execution, providing an exceptional opportunity to influencedecision-making, improve operational effectiveness, and gain exposure to executive leadership.

Key Responsibilities

• Executive Partnership: Work directly with the VP of Sales on strategic initiatives, executive reporting, business planning, and special projects that support organizational growth.
• CRM Usage & Development: Manage and optimize our internal CRM infrastructure, including user adoption, dashboard design, workflow customization, and data rationalization.
• Process & Data Optimization: Evaluate sales processes and champion CRM data quality through audits and standardization to increase efficiency, consistency, and integrity.
• Analytics & Forecasting: Analyze performance trends, margins, and regional activity while maintaining forecasting models to assist leadership in predicting revenue and evaluating targets.
• Reporting & Strategic Insights: Develop recurring KPIs and executive dashboards, transforming complex data into actionable recommendations for territory planning, pricing, and resource allocation.
• Sales Partnership & Enablement: Act as a trusted partnerto Regional SalesManagers on territory analysis, while creating standardized tools and templates to drive organizational productivity.
• Cross-Functional Leadership: Partner with Marketing, Finance, Procurement, and IT to align systems, reporting, and strategic initiatives across departments.
• Strategic Projects & Market Intelligence: Research industrydevelopments and competitor activity while leading cross-functional initiatives related to sales technology and operational excellence.

What You Bring

• Recent post-secondary graduate with a degree in Business Administration, Commerce, Economics, Data Analytics, or a related discipline.
• 1-3 years of experience in an analytical, sales support, or corporate operations environment.
• Advanced spreadsheet and data analysisskills with a strong analytical mindset with a natural curiosity for solving problems.
• Technical aptitudeto navigate and optimize CRM databases and workflows
• Excellent communication and presentation skills with the ability to influence stakeholders at all levels.
• Proficiency in Microsoft Office and Google Workspace for reporting, charting, presentations, and communications.
• Ability to work full-time on-site in Torontowith approximately 15% travel.

What We Offer

• A competitive compensation package, comprehensive health, dental, and vision benefits, and participation in our RRSP and Pension programs.
• Generous paid vacation and corporate holidays to keep you refreshed.
• A unique, high-visibility opportunity to work directly with senior leadership. You will gain hands‑on mentorship, contribute to strategic decision-making, and play a pivotal role in shaping sales operations for an industry leader.
• Join an established, stable organization with a culture that values innovation, cross-functional teamwork, and long‑term professional development.