Sales Operations Analyst

Canonical; Laval; Remote; CAD 60,000 - 80,000; Full time

Job summary

Canonical is seeking a Sales Operations Analyst to enhance the efficiency of sales teams through data quality improvement and process optimization. This remote role requires strong analytical skills and experience with CRM systems, offering competitive compensation and growth opportunities in an innovative tech environment.

Benefits

USD 2,000 annual learning and development budget

Competitive global compensation

Biannual in-person team sprints

Employee Assistance Programme

Parental leave

Qualifications

• Experience in sales operations or order processing roles.
• Proven ability to improve data quality.
• Energetic, systematic, and focused on scalable outcomes.

Responsibilities

• Supporting all aspects of global sales operations daily activities.
• Reviewing opportunities for accuracy and provisioning orders post-deal closure.
• Delivering sales metrics, dashboards, and analytical reports.

Skills

Problem-solving

Analytical skills

Data quality improvement

Stakeholder management

Education

High school diploma

University degree

Tools

Salesforce

CRM systems

Job description

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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include leading public cloud and silicon providers, and industry leaders across sectors. We are a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and few office-based roles. Teams meet a few times a year in interesting locations worldwide to align on strategy and execution.

The company is founder-led, profitable, and growing.

We are hiring Sales Operations Analysts to join a team that helps Canonical sales teams achieve their goals. The Sales Operations team focuses on process and data quality improvements to ensure accurate order processing. The successful candidate will lead initiatives to improve team workflows, maintain compliance, and support governance.

The role's success is measured by increased deal velocity and improved CRM data quality for business decisions. The ideal candidate is a proactive problem solver and team player passionate about partnering with sales leadership and promoting open source technology to a wider audience. They will design and implement programs supporting Canonical’s ongoing success.

Location : These roles are remote in the EMEA and Americas regions.

Responsibilities include:

1. Supporting all aspects of global sales operations daily activities.
2. Reviewing opportunities for accuracy and provisioning orders post-deal closure.
3. Assisting the Sales Operations Manager to enhance sales data quality and processes.
4. Reporting on data quality metrics to executive stakeholders.
5. Implementing surveys and defining metrics for leadership.
6. Supporting sales teams globally with CRM and other systems.
7. Delivering sales metrics, dashboards, and analytical reports.
8. Leading automation and streamlining the Lead to Order process.

Qualifications:

• Strong academic record from high school and university.
• Experience in sales operations or order processing roles.
• Experience in a technology subscription business.
• Proven ability to improve data quality.
• Energetic, systematic, and focused on scalable outcomes.
• Excellent problem-solving and analytical skills.
• Ability to work effectively with stakeholders at all levels globally.
• Experience with Salesforce or similar CRM systems.
• Willingness to travel internationally twice a year for up to two weeks.

What Canonical offers:

• Competitive global compensation with annual reviews and performance bonuses.
• Distributed work environment with biannual in-person team sprints.
• USD 2,000 annual learning and development budget.
• Additional benefits including holidays, parental leave, Employee Assistance Programme, travel opportunities, and more.

About Canonical:

Canonical is a pioneer in open source, publishing Ubuntu, a key platform for AI, IoT, and cloud. We recruit globally and prioritize excellence, offering a future-oriented work environment. Most colleagues work remotely, fostering innovation and continuous learning.

Canonical is an equal opportunity employer

We value diversity and are committed to fair hiring practices, welcoming applicants of all backgrounds.

Seniority level: Entry level

Employment type: Full-time

Job function: Business Development and Sales

Industries: Software Development