Sales & Onboarding Admin Coordinator

REEL International; Burlington; On-site; CAD 42,000 - 62,000; Full time

Job summary

Cyrillus is seeking an Administrative Support for Sales to provide high-level administrative help to the sales team and assist with client onboarding. You will act as the main contact for inquiries, track sales metrics, and generate performance reports for leadership.

The role includes developing proposals, contracts, and presentations while coordinating client meetings and communications. Additional duties cover onboarding, site mobilization, travel logistics, and supporting the Spares team

Qualifications

• Advanced MS Office skills and ability to prepare reports.
• Excellent interpersonal, verbal, and written communication.
• Support customer relationships with a service-oriented approach.

Responsibilities

• Provide high-level administrative assistance to the sales team and assist with client onboarding.
• Act as the primary point of contact for inquiries to ensure seamless communication.
• Track sales metrics and generate performance reports for leadership.
• Develop sales proposals, contracts, and presentations while coordinating client meetings and communications.
• Assist all departments as needed with Administrative functions
• Site mobilization: prepare travel documents, VISAs, PPE, and site training.
• Coordinate employee travel bookings and provide concierge support for visitors.
• Process inquiries and prepare quotes using ERP systems, data, and pricing formulas.

Skills

MS Office

Interpersonal communication

Customer service

Self-analysis

Tools

ERP systems

Job description

RREEL Group, with nearly 3,500 employees in France and worldwide, specializes in the design, manufacture and maintenance of complex handling and lifting systems for a range of high growth industries, such as aeronautics, energy (nuclear and hydroelectric), aluminum, marine renewables and offshore.

Its subsidiary REEL Aluminium Inc based in Burlington, Ontario (formerly Outotec) is now part of REEL’s Aluminum Division.

Within the Aluminium Division, REEL currently operates three businesses complementary to REEL Aluminium Inc. through NKM Noell Special Cranes GmbH, REEL Alesa and REEL Möller GmbH, a former entity of FLSmidth.

All these entities are committed to innovation and continuous improvement, and have a strong track record, having served every major aluminium producer in the world. More specifically, REEL has been operating in the Aluminium business sector for the past 20 years with dedicated teams based, among other, in Zürich (Switzerland), Montréal (Canada), Aix-en-Provence (France), Amsterdam (Netherlands), Köln (Germany) and Veitshöchheim (Germany).

·Provide high-level administrative assistance to the sales team and support client onboarding.

·Act as the primary point of contact for inquiries to ensure seamless communication.

·Track sales metrics and generate performance reports for leadership.

·Develop sales proposals, contracts, and presentations while coordinating client meetings and communications.

·Assist all departments as needed with administrative functions

Onboarding & Employee Support

·Site mobilization:Prepare travel documents, VISAs, PPE, and site-specific training (ISOS) for personnel deployments.

·Travel & logistics:Coordinate employee travel bookings and provide concierge support for incoming visitors.

Operations & Logistics assisting Spares team as needed

·Process customer inquiries and prepare detailed quotes using ERP systems, historical data, and established pricing formulas.

·Assist with the full quote-to-invoice cycle, including follow-ups and final billing.

Additional Qualifications and Skills:

·Technical savvy:Advanced MS Office skills

·Communication & service:Excellent interpersonal, verbal, and written skills with a strong focus on internal and external customer relationships.

·Self-management:Highly organized and able to work independently with minimal direction.

·Teamwork & problem solving:Collaborative team player capable of solving complex problems and following detailed work instructions.

·Growth mindset:Quick to learn internal processes and interested in joining the Burlington JHSC.

Profil

What you’ll bring:

·High school diploma or college certificate in administration

·1-2 years office or clerical experience (part-time, co-op, internship)

·Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

·Excellent verbal and written skills

·Able to handle multiple tasks and learn quickly

·Self-starter with a good team spirit

REEL Aluminium is located in Burlington, Ontario, and offers a competitive compensation ($48 000 to

$62 000 annually according to experience) as well as a wide range of benefits (pension fund with employer contribution, full group insurance, personal leave days, etc.).

At REEL, we accept you as you are. We offer a workplace where everyone feels valued and respected. Qualified applicants will be considered without regard to citizenship, ethnicity, race, color, religion, gender, gender identity or expression, sexual orientation, disability, age or veteran status.

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available on request for candidates taking part in all aspects of the selection process.