Sales Mgr - Acct Mgmt

Entrust Datacard; Ottawa; Hybrid; CAD 100,000 - 150,000; Full time

Job summary

A leading identity-centric security solutions company is looking for an Account Management Team Leader in Ottawa. This role involves leading a high-performing team, driving customer retention, and collaborating with various teams to enhance customer experience. Ideal candidates will have a robust sales management background, preferably in the B2B SaaS sector, with proven analytical skills and the ability to effectively lead teams in a flexible work environment.

Benefits

Opportunities for career growth

On-the-job training

Flexible work options including remote, hybrid, or on-site arrangements

Supportive teams fostering collaboration

Qualifications

• 10 years of experience in a quota-carrying role, with 3 years in a leadership position.
• Proven track record of revenue growth through upsell and cross-sell initiatives.
• Minimum 3 years of sales management experience.

Responsibilities

• Lead and mentor a high-performing account management team.
• Drive customer retention and revenue growth through upsell and cross-sell initiatives.
• Collaborate with cross-functional teams for a seamless customer experience.

Skills

Customer Retention

Revenue Growth

Team Leadership

Sales Management

Analytical Skills

Communication

Education

Bachelor’s Degree in Business or relevant field

Tools

Salesforce

Job description

Employer Industry: Identity-Centric Security Solutions

Why consider this job opportunity:
- Leader in the security industry with a strong reputation
- Opportunities for career growth and on-the-job training
- Flexible work options including remote, hybrid, or on-site arrangements
- Supportive and knowledgeable teams fostering collaboration
- Chance to make a positive impact in securing identities

What to Expect (Job Responsibilities):
- Lead and mentor a high-performing account management team for enterprise customers
- Drive customer retention and revenue growth through upsell and cross-sell initiatives
- Collaborate with cross-functional teams to ensure a seamless customer experience
- Manage escalations and issues, providing timely solutions for customer needs
- Continuously improve account management processes and efficiency

What is Required (Qualifications):
- 10 years of experience in a quota-carrying role, with 3 years in a leadership position
- Proven track record of revenue growth through upsell and cross-sell initiatives
- Minimum 3 years of sales management experience with demonstrated team quota attainment
- Bachelor’s Degree in Business or a relevant field
- Experience with Salesforce and strong analytical skills

How to Stand Out (Preferred Qualifications):
- Experience in the Enterprise B2B SaaS space
- Proven ability to sell technical products to technical decision makers
- Ability to manage both local and remote team members in a complex matrix environment
- Strong change agent with a focus on process improvement
- Excellent verbal and written communication skills

#IdentitySecurity #CareerGrowth #FlexibleWork #TeamLeadership #SalesManagement