Sales & Merchandising Co-worker

IKEA; Coquitlam; On-site; CAD 38,000 - 46,000; Full time

Benefits offered by this job

Wellness days

Extended health, dental, and vision

RRSP with IKEA matching

Annual bonus eligibility

Flexible spending account

Life insurance

Discounts on products and in the staff

Employee restaurant discounts

Parental leave

Bereavement leave

Employee assistance program

Job summary

IKEA is seeking a Sales Co-worker II to actively engage customers, identify needs and suggest solutions in a fast-paced store in Canada. The role emphasizes merchandising, accurate pricing, and maintaining stock levels while delivering excellent service.

Training will cover product features and benefits, with teamwork and support across colleagues and departments. Typical responsibilities include maintaining a clean, well-priced area, learning product details, and collaborating with co-workers

Qualifications

• Passion for sales and delivering outstanding customer service.
• Ability to thrive in a busy, high-volume retail environment.
• Experience with merchandising and maintaining visually appealing product displays.

Responsibilities

• Actively approach customers, identify their needs and advise them on the best solutions.
• Keep area of responsibility clean, tidy, correctly priced and fully stocked, maintaining IKEA basic merchandising standards.
• Actively learn about relevant product features and benefits, sharing this knowledge with customers and co-workers.
• Seek support and guidance from co-workers and stakeholders, as well as provide support to co-workers.

Skills

Sales & customer service

Busy retail environment

Merchandising & displays

Customer needs identification

Lift up to 50 lbs

Team oriented & organized

Job description

WHAT YOU'LL NEED TO HAVE

( Sales Area - Textiles & Rugs)

• Passion for sales and delivering outstanding customer service.
• Ability to thrive in a busy, high-volume retail environment.
• Strong multitasking and time-management skills.
• Experience with merchandising and maintaining visually appealing product displays.
• Confidence in approaching customers, identifying needs, and recommending solutions.
• Comfortable with physical work, including lifting and moving products up to 50 lbs.
• Team-oriented, organized, and able to work efficiently under pressure.

A DAY IN YOUR LIFE WITH US

• Actively approach customers, identify their needs and advise them on the best solutions.
• Keep area of responsibility clean, tidy, correctly priced and fully stocked, maintaining IKEA basic merchandising standards.
• Actively learn about relevant product features and benefits, sharing this knowledge with customers and co-workers.
• Seek support and guidance from co-workers and stakeholders, as well as provide support to co-workers.

ABOUT THIS WORK AREA

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers. At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together. Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

Why you will love us

Here at IKEA, we want to ensure that we are creating a better everyday life for the many people, including our co-workers. We also believe that a job should be so much more than a job. That’s why we focus on having an inclusive work environment where we celebrate your uniqueness, live our values, and ensure that we walk the talk when it comes to co-worker development. In addition, we offer a comprehensive Total Rewards package to all co-workers including:

• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Sales Co-worker II

The starting rate/ salary for this position is 20.38 CAD