Sales Manager, Partner Program

Rogers Communications, Inc.; Toronto; Hybrid; CAD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a results-driven Manager of Partner Programs to enhance strategic partnerships. In this dynamic role, you will develop and manage initiatives that align with advanced services, including IoT and managed services. Your expertise in partner management and business development will be crucial in fostering collaboration and driving innovation. Join a forward-thinking team that values diversity and inclusion, and enjoy a rewarding career with numerous growth opportunities and attractive perks. If you are passionate about making a measurable impact and thrive in a fast-paced environment, this is the perfect opportunity for you.

Benefits

Competitive salary & annual bonus

Flexible health and dental benefits

Pension plan and RRSP

Discounts on Rogers Services and Blue Jays Tickets

Paid time off for volunteering

Company matching contributions to charities

Priority in applying to internal roles

Qualifications

• 5+ years in partner management or business development in telecommunications.
• Strong negotiation and problem-solving abilities required.

Responsibilities

• Manage relationships with strategic partners to drive business growth.
• Define KPIs and optimize partner performance for revenue maximization.

Skills

Partner Management

Business Development

Negotiation Skills

Problem-Solving

Stakeholder Management

Analytical Skills

Education

Bachelor’s degree in Business or Marketing

MBA

Tools

Salesforce

Partner Management Tools

Job description

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Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

Rogers Advanced Services Team is seeking a results-driven Manager of Partner Programs to develop, manage, and enhance strategic partnerships that drive business growth and innovation. This role will focus on aligning partner initiatives with Rogers’ Advanced Services, including Network, IoT, WPN, Data Centre, and Managed Services. The ideal candidate will have a strong background in partner management, business development, and cross-functional collaboration to ensure mutual success.

What you'll be doing:

1. Partner Relationship Management:
   Build, maintain, and strengthen relationships with key strategic partners.
   Serve as the primary liaison between Rogers Advanced Services and external partners.
   Advocate for partner needs within Rogers to drive collaboration and alignment.
   Develop and implement partner program strategies aligned with business goals.
   Identify and onboard new partners to enhance Rogers’ service offerings and market reach.
   Ensure partners have the necessary tools, resources, and support for success.
2. Performance Management & Optimization:
   Define key performance indicators (KPIs) to measure partnership success.
   Monitor, analyze, and optimize partner performance to maximize revenue and growth.
   Develop and present regular reports on partner contributions and impact.
3. Cross-Functional Collaboration:
   Work closely with sales, product, marketing, and operations teams to align partnership initiatives with business objectives.
   Support the development of joint go-to-market (GTM) strategies with partners.
   Facilitate knowledge-sharing between Rogers teams and partners to enhance service integration.
4. Contract Negotiation & Governance:
   Lead negotiations for partner agreements, ensuring mutual value and compliance.
   Manage contract renewals, service-level agreements (SLAs), and governance frameworks.
   Address any partnership challenges proactively and implement corrective actions.
   Stay up to date with industry trends, competitive landscapes, and emerging technologies.
   Provide strategic recommendations to evolve partner programs based on market dynamics.
   Represent Rogers at industry events, conferences, and partner meetings.

What you will bring:

1. Education & Experience:
   Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).
   5+ years of experience in partner management, business development, or a related role in telecommunications, technology, or managed services industries.
   Proven ability to establish and manage strategic partnerships.
   Strong negotiation, problem-solving, and conflict-resolution skills.
   Excellent communication, presentation, and stakeholder management abilities.
   Analytical mindset with experience in data-driven decision-making and performance tracking.
   Strong commercial acumen with a focus on revenue growth and service innovation.
2. Technical Knowledge:
   Understanding of enterprise solutions, managed services, and advanced service delivery models.
   Proficiency with CRM and partner management tools (e.g., Salesforce, PRM platforms).
   Familiarity with Rogers’ Advanced Services offerings and industry best practices.
3. Other Requirements:
   Ability to manage multiple priorities in a fast-paced, evolving environment.
   Results-driven mindset with a passion for driving measurable business outcomes.
   Willingness to travel as needed for partner meetings and industry events.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Rogers First: priority in applying to internal roles of interest

Wellness Programs:

• Homewood employee & family assistance program
• Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
• Low or no-cost fitness membership with access to virtual classes

Our commitment to the environment and diversity:

• Work for an organization committed to environmental protection
• Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

This is a hybrid work position and will require you to be in office three days per week.

If you are selected to move forward in the recruitment process, here is what you can expect:

• 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

As part of the recruitment process, the selected candidate will be required to complete a background check which includes credit and criminal checks.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 475 Richmond Rd. (100), Ottawa, ON
Travel Requirements: Up to 25%
Posting Category/Function: Sales & Professional Services
Requisition ID: 319254

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Rogers Business

Location:

Toronto, ON, CA Winnipeg, MB, CA Calgary, AB, CA Toronto, ON, CA Montreal, QC, CA Ottawa, ON, CA Vancouver, BC, CA