Sales Manager (North America)

Modash; Toronto; À distance; CAD 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Flexible working hours

Unlimited paid vacation time

Fully remote working

Personal development

Ownership

Résumé du poste

Modash in Toronto (remote team) seeks a seasoned Senior Sales Manager to lead a fully remote, global sales team. You’ll manage day-to-day performance, coach for improvement, run pipeline reviews, and ensure CRM hygiene while coordinating with AE onboarding, Enablement and Sales Ops.

You’ll drive hiring, approve non-standard pricing, unblock key opportunities, and partner with marketing and success to ensure a smooth customer journey for all clients.

Qualifications

• Experience leading a Sales/Account Executive team (5–10+ reps).
• Strong coaching ability to diagnose issues in conversations and drive improvement.
• Proven track record in a B2B SaaS sales environment.
• Familiarity with ecommerce and the creator economy.

Responsabilités

• Lead day-to-day people management for the team.
• Run pipeline reviews and provide weekly/monthly attainment reports.
• Enforce CRM hygiene, sales process & methodology.
• Assist in live sales conversations and approve non-standard pricing/quotes.
• Support hiring via sourcing, interviewing, and assessing future team members.
• Collaborate with AE onboarding, Enablement, and Sales Ops to ensure the team performs at a high level.
• Work with marketing and success teams to ensure a smooth customer journey for all clients.

Connaissances

People management

Sales leadership

Pipeline reviews

Coaching

Remote team management

CRM hygiene

Performance feedback

Hiring & interviewing

B2B SaaS

Outils

HubSpot

Avoma

Notion

Slack

Calendly

Custom quoting tools

Description du poste

• Example 1: Coaching
• You’ll run the day-to-day people management:
• Weekly 1:1s and individual growth plans
• Reviewing deals and call recordings, giving direct & specific feedback
• Tracking each rep’s attainment and stepping in early when someone is falling behind
• Running performance improvement plans when needed - you’ll need to be comfortable with hard conversations
• Example 2: Managing team performance
• Running pipeline reviews
• Enforcing CRM hygiene, sales process & methodology
• Weekly/monthly reporting on attainment, risks & what needs to change
• Helping reps unblock key opportunities, including joining deal reviews and approving non-standard pricing or quotes
• Escalating compensation, tooling, enablement or resources issues
• Supporting hiring via sourcing, interviewing, and assessing future team-members
• Team structure
• You’ll report to me & today you’ll get 6 direct reports yourself in the Toronto area
• You’ll work closely with - Audrey & Steven, who are taking care of our AE Onboarding & Enablement + Sales Ops. They own the sales systems and the ramp curriculum. You’ll own making sure that the team actually performs to the highest degree
• You’ll also work with our marketing & success leads to ensure smooth experience across the entire customer journey for all our clients
• The tools you’ll use
• HubSpot → CRM and pipeline management
• Avoma → call recording and reviews
• Notion → internal knowledge base
• Slack → internal communication
• Calendly → scheduling
• Custom internal tools for quoting and reporting

Benefits

• Flexible working hours
• Unlimited paid vacation time
• Fully remote working
• Personal development
• Ownership

Comfortable building momentum in a remote environment - you’ll be managing a team that’s fully remote themselves. I am moving around a lot between Europe, North America & Asia, so I won’t be constantly looking over your shoulder & I need someone I can trust to hold high expectations for the teamYou have previously managed account executives (teams of 5-10+), not someone that’s doing it for the first timeProper coaching ability - you can diagnose why someone is struggling and change their behavior within a few conversationsStrong consultative sales skills to take over/assist in any live sales conversationsYou’ve run a full PIPs or handled hard performance conversations - not just given given feedbackB2B SAAS backgroundFamiliar with e-commerce & the creator economyStartup experienceYou’ve managed a sales team through a period of rapid growth & scale