Sales Manager - (Corporate)

Hyatt Hotels Corporation; Toronto; On-site; CAD 72,000 - 80,000; Full time

Benefits offered by this job

Sales incentive plan

Health benefits

Career development opportunities

Employee assistance program

Retirement savings plan

Inclusive workplace

Job summary

Hyatt Regency Toronto is seeking a passionate Sales Manager - Corporate to drive revenue through the solicitation, development, and management of corporate group business.

The role emphasizes building strong client relationships, negotiating contracts, and maximizing revenue across guest rooms, meeting spaces, and F&B. Eligible for incentive plans and comprehensive benefits. Located in Toronto's Entertainment District, the hotel supports a collaborative, inclusive work environment.

Qualifications

• Minimum 2 years of hotel sales experience, preferably in corporate group or hospitality sales.
• Demonstrated success in achieving sales goals and developing client relationships.
• Strong negotiation, prospecting, and business development skills.
• Exceptional communication, presentation, and interpersonal skills.

Responsibilities

• Develop and maintain relationships with corporate meeting planners, executive assistants, procurement professionals, and third-party intermediaries.
• Prospect and secure new corporate group business through networking, referrals, sales calls, industry events, and strategic outreach.
• Manage and grow an assigned account portfolio while increasing market share and client retention.
• Conduct regular business reviews with key clients and identify future business opportunities.
• Respond to RFPs, inquiries, and client requests within established service standards.

Skills

Negotiation

Prospecting

Business development

Communication

Presentation

Interpersonal skills

Time management

MS Office

Tools

Delphi

Envision

CVENT

CRM platforms

Job description

\"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off.\"

Do you want to make a difference in the lives of those around you, be part of something bigger, and love where you work?

Join a community that values respect, integrity, inclusion, empathy, experimentation, and well-being. At Hyatt, diversity, equity, and inclusion are at the core of our purpose: to care for people so they can be their best.

Located in the heart of Toronto's Entertainment District, Hyatt Regency Toronto is a dynamic hotel offering exceptional guest experiences, innovative meeting and event spaces, and outstanding hospitality. We are seeking a passionate and results-driven sales professional to join our Commercial Services team as a Sales Manager - Corporate .

Position Summary

The Sales Manager - Corporate is responsible for driving revenue through the solicitation, development, and management of corporate group business. This role focuses on building strong client relationships, identifying new business opportunities, negotiating contracts, and maximizing guest room, meeting space, and food and beverage revenues.

The successful candidate will play a key role in growing market share, exceeding revenue goals, and contributing to the overall commercial success of Hyatt Regency Toronto.

• Salary Range: $72,000 to $80,000 annually


• Eligible for sales incentive/commission plan


• Comprehensive health and wellness benefits


• Professional development and career growth opportunities


• Employee assistance program


• Retirement savings opportunities


• A collaborative and inclusive work environment

Key Responsibilities

Business Development & Account Management

• Develop and maintain relationships with corporate meeting planners, executive assistants, procurement professionals, and third-party intermediaries.


• Prospect and secure new corporate group business through networking, referrals, sales calls, industry events, and strategic outreach.


• Manage and grow an assigned account portfolio while increasing market share and client retention.


• Conduct regular business reviews with key clients and identify future business opportunities.


• Respond to RFPs, inquiries, and client requests within established service standards.

Revenue Generation & Sales Strategy

• Achieve assigned revenue, room night, and activity objectives.


• Develop and execute strategic sales plans aligned with hotel goals.


• Negotiate contracts and pricing to maximize profitability while meeting client needs.


• Analyze market trends, booking pace, and account production to identify opportunities and mitigate risks.


• Collaborate with Revenue Management and Commercial Services teams to optimize business mix and revenue performance.

Client Engagement

• Conduct site inspections, hotel tours, and client presentations.


• Attend networking events, industry functions, and trade shows.


• Plan and execute sales missions within assigned markets.


• Build long-term partnerships that generate repeat business and strengthen client loyalty.

Cross-Functional Collaboration

• Partner closely with Event Sales, Event Planning, Revenue Management, Marketing, and Operations teams.


• Support a seamless transition from sales through event execution.


• Collaborate with hotel departments to ensure exceptional client and guest experiences.

Reporting & Administration

• Maintain accurate account information and sales activities within Hyatt-approved sales systems.


• Prepare forecasts, activity reports, and action plans.


• Monitor account performance and adjust strategies as required.


• Contribute to annual business planning and market strategy initiatives.

Qualifications

Required

• Minimum 2 years of hotel sales experience , preferably within corporate group sales, group sales, catering sales, or hospitality sales.


• Demonstrated success in achieving sales goals and developing client relationships.


• Strong negotiation, prospecting, and business development skills.


• Exceptional communication, presentation, and interpersonal skills.


• Strong organizational and time-management abilities.


• Proficiency with Microsoft Office applications.


• Ability to travel locally and attend evening or weekend business functions when required.

Preferred

• Experience with Delphi, Envision, CVENT, or similar CRM and sales platforms.


• Knowledge of hotel operations, group contracting, and revenue management principles.


• Experience working within a full-service hotel environment.

What Success Looks Like

Performance in this role may be measured through:

• Group room night production


• New account acquisition


• Account retention and growth


• Sales activity and prospecting efforts


• Conversion of qualified opportunities


• Market share growth within assigned segments

Why Join Hyatt?

At Hyatt, we believe our people are our greatest asset. We are committed to fostering an environment where colleagues feel valued, supported, and empowered to grow their careers. If you are passionate about hospitality, relationship building, and driving business success, we'd love to hear from you.

Accommodation & Equal Opportunity Statement

Hyatt Regency Toronto is committed to providing equal employment opportunities and fostering an inclusive workplace. Accommodations are available upon request throughout all stages of the recruitment and selection process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) .

We welcome applications from all qualified candidates and encourage those requiring accommodation during the recruitment process to notify Human Resources.

Hyatt Regency Toronto is an equal opportunity employer committed to diversity, equity, and inclusion.