Sales Manager

VIVA Retirement Communities; Mississauga; On-site; CAD 60,000 - 80,000; Full time

Job summary

VIVA Retirement Communities is seeking a passionate Sales Manager to join their team in Mississauga. This role involves engaging with prospects, conducting tours, and implementing sales strategies to enhance community occupancy. Ideal candidates will have a strong sales background, excellent communication skills, and a genuine commitment to enriching the lives of seniors.

Benefits

Flexible working hours

Professional development opportunities

Vaccine requirement for staff

Qualifications

• Minimum 2 years sales experience required.
• Experience in retirement living or customer service is preferred.
• Strong community outreach skills are essential.

Responsibilities

• Initiate and follow up on sales leads and conduct tours.
• Coordinate outreach events and marketing initiatives.
• Monitor market competition and prepare analysis.

Skills

Networking

Sales presentation skills

Customer service orientation

Communication skills

Education

Post secondary education in business

Tools

CRM systems

Microsoft Office

Excel

Job description

Find your opportunity to Make Today Great!

If creativity, innovation, service and a chance to make a real differencein peoples’ lives are important to you, wewant you on our team. Please see below for current job opportunities. While we thank allrespondents, only those underconsideration will be contacted.

V!VA is looking for an experienced Sales Manager

Do you have a cheerful, helpful, collaborative and happy disposition?

Join a company that believes in Making Today Great!

Work at V!VA's Premiere Retirement Community Located in Mississauga, Ontario

Be a part of a team that shares a passion for making a positive impact in the lives of our Community Members

You .

You are not looking for a job. You are looking to contribute to something greater. It isn't just about working from 9 to 5, day in and day out. Rather, you thrive on the opportunity to make a real difference in people's lives. This is reflected in your commitment to connecting with people, finding solutions and delivering results. A true self-starter, you take pride and ownership in what you do. Most importantly, you're a great leader and understand the value of teamwork.

Us .

What do you get when a team of experienced industry professionals combine their passion and decide it is time to raise the bar in the retirement living industry? You get V!VA Retirement Communities. At V!VA, we aren’t about grand statements or lofty ideals. We are a group of Canadians committed to bringing the right mix of people together to inspire each other and deliver the highest standards of customer service and performance in the retirement industry. At V!VA we put people first. We are looking for just the right person who shares V!VA’s mission – Making Today Great!

The Career .

The Community Relations Manager (CRM) for this contract position reports to the Community Director and works closely with the V!VA Mississauga management team as well as the V!VA's Home Office team to develop and execute a plan to successfully meet the sales goals/occupancy targets of the community. This includes initiating and following up on sales leads, acting as V!VA's ambassador to the surrounding community, facilitating tours, conducting competitor analysis, and working as a positive and contributing member of the V!VA team. Key Responsibilities:

• Engages in the prospect centered relationship-selling process with each prospect and their family.
• Develops and manages a network of local referral sources.
• Sets appointments with interested prospects/families via phone and email and conducts tours.
• Provides information on the retirement community to the general public including prospects and community organizations.
• Coordinates all outreach events including trade shows, special events, community seminars, and charitable associations.
• Routinely reviews the database to identify leads, follows-up on leads from all sources, and creates sales strategies for prospective residents and families.
• Tracks referrals and follows up according to an established V!VA sales approach.
• Maintains updated records of sales and community relations/organizations through V!VA's customer relations management software.
• Manages a budget in accordance with the Community Outreach and Sales Plan
• Monitors market competition, market conditions in territory, and prepares and distributes competitor analysis.
• Manages inventory and ordering of all promotional material used at the community.
• Contributes local insights for the strategic planning of all marketing and leasing initiatives.
• Assists the Community Director and Sales teams in identifying competitive challenges.
• Provides input to Home Office regarding media and advertising opportunities.
• Educates (Market) the general community about the services and value of V!VA Retirement Communities.
• Builds personal relationships (Sell) with people to assist them through their decision-making process.
• Establishes and assures timely, open and effective communication with all Team Members, Community Members and family members, assuring that all expectations are met or exceeded.
• Assists in the development and implementation of the annual marketing budget and management plan, ensuring excellent public relations and customer service while achieving the occupancy goals set for the community.
• Assists in assuring that the physical retirement community is properly maintained in a clean, safe manner and is presentable for prospective residents, family members and guests at all times.
• Participates in and attends all in-service training and education programs as scheduled.
• Other duties as assigned.
• Qualifications:
• Preference will be given to candidates with experience in the retirement living, healthcare, real estate, pharmaceutical, or hospitality related industries. Candidates with a proven track record of achieving/exceeding targets e.g., increasing occupancy levels will be given preferential consideration.
• Minimum 2 years sales experience required.
• Post secondary education would be an asset, preferably in business related field.
• ExperienceandknowledgeinRetirementCommunitiesinMississaugaandsurroundingareas.
• Interested in working in a highly customer service-oriented environment and thriving on making a difference in the lives of seniors.
• Confident, results oriented, self-starter who is able to take initiative to play a contributing role in the Community Management Team.
• Strong networking and proven community outreach skills.
• Strong sales presentation skills and strong ability to "close the sale".
• Excellent oral communication and presentation skills.
• An enthusiastic leader who fosters a positive environment and is committed to putting smiles on the faces of others.
• Is flexible to work changing work hours e.g. ability to work weekends and some evenings
• Has access to a vehicle, possesses a clean Class G driver license, and is able to drive as a requirement of the position.
• Proficient in Microsoft Office, strong Excel knowledge and skills.
• Knowledge general CRM skills, especially CRM systems designed for seniors’ retirement and rentals space.
• Strong customer orientation to older adults.

V!VA Retirement Communitieswelcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Successful Applicants will be required to show proof of eligibility to work in Canada for the next 6 months.

V!VA Retirement works and operates in the vulnerable sector and the well-being of our community members and team members is important. For this reason, V!VA Retirement Communities requires all new team members are vaccinated for COVID-19.

Accommodation, including for those who cannot be vaccinated for COVID-19 due to religious or medical reasons, will be provided in accordance with V!VA Retirement’s obligations under the OntarioHuman Rights Code, as amended from time to time, and theAccessibility for Ontarians with Disabilities Act, as amended from time to time.

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Questions

Do you have a valid Class G driver license? *

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Are you eligible to work for any employer in Canada ? *
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• Do you have direct experience in the retirement living sector? If you do, we would love to hear all about it! Tell us more! *
For a successful applicant to close the sale, are you willing to work alternating weekends and occasional evening shifts? *
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• Please detail your past sales experience, including the company name , your role, years in the company and a brief summary of responsibilities below. *
• If successful, when are you available to start? *

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