Sales Manager

DoubleTree by Hilton & Home2 Suites by Hilton Kingston; Kingston; On-site; CAD 80,000 - 110,000; Full time

Job summary

DoubleTree by Hilton Kingston & Home2 Suites by Hilton Kingston is seeking a Sales Manager to drive revenue across corporate, group, and leisure segments for both properties and the Ambassador Event Centre. On-site role in Ontario, you will manage accounts, develop sales plans, conduct site visits, and collaborate with revenue, operations, and catering teams to ensure seamless events and guest experiences.

You will prospect, respond to inquiries, and aim to exceed sales targets.

Qualifications

• Proven experience in hotel or hospitality sales, especially group business.
• Strong relationship-building, negotiation, and client management skills.
• Experience with sales planning, forecasting, and CRM/hotel sales systems.
• Excellent organizational and time-management abilities in a fast-paced setting.
• Collaborates with revenue, operations, and catering teams.

Responsibilities

• Drive revenue across corporate, group, and leisure segments for both hotels and the Ambassador Centre.
• Prepare proposals and contracts; conduct site visits and client meetings.
• Develop sales plans and maintain accuracy of sales records.
• Represent hotels at industry events and trade shows.
• Meet or exceed sales targets and maintain brand standards.

Skills

Hospitality sales

Group sales

CRM systems

Negotiation

Relationship mgmt

Sales forecasting

Market analysis

Site inspections

Presentations

Account management

Tools

CRM software

Sales analytics tools

Job description

Company Description Kingston’s premier dual-branded Hilton complex, combining DoubleTree by Hilton Kingston and Home2 Suites by Hilton Kingston, offers a modern, full-service hospitality experience for business, leisure, and group travelers. Located just minutes from downtown Kingston and seconds from Highway 401, the complex features contemporary guest rooms and suites, thoughtful amenities, and complimentary parking. Guests can enjoy on-site dining at Cannery Kitchen & Social, which serves elevated comfort food in a welcoming setting suitable for casual meals and business gatherings. As a leading meetings and events destination, the complex includes the Ambassador Event Centre, offering 13,500 sq. ft. of flexible space for up to 1,000 guests. Supported by a professional events and catering team, the venue hosts conferences, corporate events, galas, weddings, and community functions.

Role Description The Sales Manager is responsible for driving revenue through proactive sales efforts across corporate, group, and leisure segments for DoubleTree by Hilton & Home2 Suites by Hilton Kingston and the Ambassador Event Centre. This full-time, on-site role, located in Kitchener, ON, includes managing a portfolio of accounts, generating new business through prospecting and networking, and responding to inquiries for rooms, meetings, and events. Day-to-day tasks involve preparing proposals and contracts, conducting site visits, developing sales plans, and collaborating with the revenue, operations, and catering teams to ensure seamless execution and guest satisfaction. The Sales Manager analyzes market trends, maintains accurate records in the sales system, participates in sales meetings, and represents the hotels at industry events and trade shows. The role also includes meeting or exceeding sales targets, maintaining brand standards, and fostering strong client relationships to support long-term growth.

Qualifications

• Proven experience in hotel or hospitality sales, with a focus on group business; familiarity with dual-branded or full-service properties is an asset.
• Strong relationship-building, negotiation, and client management skills, with the ability to represent the brand professionally in person, by phone, and in writing.
• Experience with sales planning, forecasting, and use of CRM or hotel sales systems; ability to analyze data and market trends to inform strategy.
• Excellent organizational and time-management skills, with the ability to manage multiple opportunities, deadlines, and priorities in a fast-paced environment.
• Effective collaboration skills, with experience working closely with revenue management, operations, and catering teams to deliver successful events and stays.
• Strong communication and presentation abilities, including comfort leading site inspections, client meetings, and presentations to groups.
• Knowledge of the Kingston and broader Ontario market, or demonstrated ability to quickly learn and navigate new markets.