Sales Inside

Foundation Building Materials; Calgary; On-site; CAD 55,000 - 60,000; Full time

Benefits offered by this job

Extended Health Care

Dental

Vision

RRSP match program

Career path designed with you in mind

Job summary

Foundation Building Materials (FBM) in Calgary seeks an Inside Sales Professional to build strong customer relationships, provide product guidance, and generate accurate quotes. You will assist walk-in customers, manage orders, and coordinate shipments, while contributing to profitable sales and superb customer service.

The role requires 2+ years in inside sales, excellent communication, and proficiency with Windows OS.

Qualifications

• High school diploma or equivalent required.
• 2+ years inside sales experience (incoming call preferred).
• Excellent verbal and written communication skills and telephone manners.
• Ability to focus on different tasks and use time efficiently to achieve desired outcomes.
• Familiarity with Windows operating systems.

Responsibilities

• Provide customer service and sales support; generate accurate quotes and proposals.
• Enter orders, pricing, and customer data into systems; respond to quotes via multiple channels.
• Maintain showroom and inventory; coordinate inbound/outbound deliveries and logistics.
• Operate cash register and use management software for billing and reporting.
• Maintain up-to-date product knowledge and assist with large or complex projects.

Skills

Customer service

Sales

Communication

Time management

Windows OS

Education

High school diploma or equivalent

Tools

Windows OS

Job description

About Us

Foundation Building Materials (FBM)is a leading construction materials distribution company that serves the commercial and residential construction markets across North America. With a commitment to innovation, quality, and customer satisfaction, FBM provides a wide range of construction products and services to contractors and builders. Based in California, FBM has more than 7,000+ Employees and 400+ Locations across the United States and Canada. FBM's Core Values of Safety First, Customer Driven, Valuing Our People, Integrity and the Pursuit of Excellence form the foundation for an excellent Customer experience that is recognized across the industry.

Overview

Position Overview

At Foundation Building Materials (FBM), Inside Sales Professionals are trusted partners who build strong customer relationships through expert guidance and exceptional service. From the front counter to tailored solutions, you'll be at the heart of our success.

Responsibilities and Qualifications

Key Responsibilities

• Customer Service & Sales Support
  • Maintain professional, courteous communication with customers before, during, and after sales
  • Provide knowledge on products and generate accurate quotes and proposals
  • Assist walk-in customers and handle inquiries or complaints promptly
  • Drive profitable sales through effective selling, upselling, and cross-selling
• Order Management & Communication
  • Enter orders, pricing, and customer data into systems accurately
  • Respond to orders and quote requests via multiple channels (phone, email, fax, etc.)
  • Collaborate with outside sales reps and internal teams to fulfill customer needs
• Inventory & Showroom Operations
  • Maintain stock levels, organize the showroom, and support physical inventories
  • Schedule and coordinate inbound/outbound deliveries and shipping logistics
  • Negotiate freight rates and manage inventory movement efficiently
• Cash Handling & System Use
  • Operate and balance the cash register and drawer daily using proper procedures
  • Utilize management software for billing, reporting, and project tracking
• Product & Project Knowledge
  • Maintain up-to-date product expertise
  • Manage documentation and order details for large or complex projects
• Logistics & Operations Coordination
  • Coordinate deliveries with Operations staff
  • Coordinate purchase and delivery of special products
• Trainings
  • Must attend all required meetings in relation to sales and all company required training programs
• Miscellaneous
  • Support our values in the stand areas of Safety, Customer Focus, Teamwork, Integrity and being a Company of Choice for both employees and customers
  • Other duties as assigned

Qualifications

• High school diploma or equivalent required
• 2+ years inside sales experience (incoming call preferred)
• Excellent verbal and written communication skills and telephone manners
• Ability to focus on different tasks and use time efficiently to achieve desired outcomes
• Familiarity with Windows operating systems

Compensation and Benefits

Reports To

Branch Manager

Compensation

The listed pay range reflects the expected base rate for this position. The actual compensation may vary based on factors such as experience, qualifications, and cost of living in the assigned market. This is a full-time position with competitive pay and benefits.

• Base: $ 55,000-60,000 per hour
• Job Type: Full-Time

Benefits

At FBM, we’re committed to supporting our employees both personally and professionally. We offer a comprehensive and competitive benefits package designed to help you thrive inside and outside of work. Our excellent package includes:

• Extended Health Care
• Dental
• Vision
• RRSP match program to support your long-term financial future
• A career path designed with you in mind

Statements

Foundation Building Materials is an equal opportunity employer committed to fostering a diverse, equitable, and inclusive workplace across Canada.

We welcome applications from all qualified individuals, including Indigenous peoples, racialized communities, persons with disabilities, women, members of the 2SLGBTQIA+ community, and newcomers to Canada.

In accordance with applicable human rights and accessibility legislation, we are committed to providing accommodation throughout the hiring process and employment lifecycle. If you require accommodation at any stage, please contact [e-mail].