Sales Force Effectiveness Manager, Canada

Fresenius Kabi Canada; Toronto; On-site; CAD 130,000 - 150,000; Full time

Benefits offered by this job

Company paid health benefits starting

RRSP match program

Generous vacation with extra day per 1

Paid float days

Paid sick days

Employee assistance program

Casual dress code

Employee recognition program

Perkopolis & Goodlife discounts

Professional growth opportunities

Job summary

Fresenius Kabi Canada is seeking a Sales Force Effectiveness Manager to strengthen commercial performance. You will drive customer segmentation, territory design, and incentive compensation while collaborating with Sales, Marketing, Finance, HR, IT and leadership to enable data-driven decisions.

The role emphasizes dashboards, KPIs, and analytics to support growth and improved field productivity. Prior experience in healthcare or life sciences is preferred; Power BI, SQL, Python, or R skills are

Qualifications

• Bachelor's degree in Business, Commerce, Economics, Finance or related field.
• Minimum 5 years in Sales Force Effectiveness, Commercial Excellence, Sales Operations or related area.
• Experience with segmentation, targeting, territory design, sales planning, incentive compensation, or CRM-enabled execution.
• Advanced Excel; Salesforce or similar CRM experience.
• Strong analytical, problem-solving and project management skills.
• Excellent communication and stakeholder management with cross-functional influence.
• Experience in pharma/healthcare or life sciences preferred.
• Power BI, SQL, Python or R skills are an asset.

Responsibilities

• Develop and execute SFE initiatives to improve commercial performance and field execution.
• Lead segmentation, targeting, and territory planning activities.
• Design, administer, and improve sales incentive compensation programs.
• Develop dashboards, KPIs, and performance reports.
• Analyze data and translate insights into recommendations for growth.
• Enhance CRM processes, data quality, and user adoption; support planning and forecasting.

Skills

Customer segmentation

Targeting

Territory design

Sales planning

Incentive compensation

CRM-enabled execution

Excel

Salesforce

Education

Bachelor's degree or higher in Business/Commerce/Economics/Finance/Statistics/Data Analytics/Life Sciences

Tools

Power BI

SQL

Python

R

Job description

As a global healthcare company, Fresenius Kabi is Committed to Life. The company’s products, technologies, and services are used for the therapy and care of critically and chronically ill patients. With more than 41,000 employees and presence in over 100 countries, Fresenius Kabi’s expansive product portfolio focuses on providing access to high-quality and lifesaving medicines and technologies.

WHAT WE OFFER!

Benefits

• Company paid health and dental benefits that start on your first day of employment
• Company matched RRSP program
• Generous vacation plan with one extra day accrual for each year of service
• Paid float days and paid sick days
• Employee assistance program
• Casual office dress code
• Employee recognition program
• Perkopolis & Goodlife Discounts
• Professional growth and development opportunities

We are currently seeking a Sales Force Effectiveness Manager to join our team!

The Sales Force Effectiveness (SFE) Manager plays a critical role in strengthening commercial performance across Fresenius Kabi Canada. Reporting to the Head of Commercial Excellence, this position transforms business strategy, market insights, and performance data into actionable recommendations that improve sales execution and business results.

This role leads initiatives related to customer segmentation and targeting, territory design, incentive compensation, sales analytics, CRM effectiveness, and commercial planning. Working closely with Sales, Marketing, Finance, HR, IT, and business leaders, the SFE Manager drives data-informed decision-making, improves field productivity, and supports sustainable business growth.

Commercial Excellence & Sales Effectiveness

• Support the development and execution of sales force effectiveness initiatives that improve commercial performance and field execution.
• Translate business priorities into actionable plans, analytics, and recommendations

Customer Segmentation & Territory Optimization

• Lead customer segmentation, targeting, and territory planning activities.
• Identify opportunities to optimize customer coverage, resource allocation, and sales productivity.

Incentive Compensation

• Support the design, administration, and continuous improvement of sales incentive compensation programs.
• Conduct modelling, reporting, and performance analyses to ensure plans remain effective and aligned with business objectives.

Analytics & Business Insights

• Develop and maintain dashboards, KPIs, and performance reports.
• Analyze commercial data and translate insights into recommendations that support business growth and decision-making.

CRM & Commercial Enablement

• Partner with stakeholders to enhance CRM processes, reporting, data quality, and user adoption.
• Support commercial planning, forecasting, and execution through effective systems and tools.

Qualifications

• Bachelor's degree in Business, Commerce, Economics, Finance, Statistics, Data Analytics, Life Sciences, or a related field.
• Minimum 5 years of experience in Sales Force Effectiveness, Commercial Excellence, Sales Operations, Commercial Analytics, Incentive Compensation, or a related area.
• Experience with customer segmentation, targeting, territory design, sales planning, incentive compensation, or CRM-enabled commercial execution.
• Advanced Microsoft Excel skills and experience working with CRM platforms such as Salesforce or similar systems.
• Strong analytical, problem-solving, and project management capabilities.
• Ability to transform complex data into clear insights and business recommendations.
• Excellent communication and stakeholder management skills, with the ability to influence cross-functional teams.
• Experience working in pharmaceutical, biopharmaceutical, medical device, healthcare, or life sciences industries is preferred.
• Experience with Power BI, SQL, Python, R, or other analytical and reporting tools is considered an asset.
• Strong attention to detail, business acumen, and a continuous improvement mindset.

The pay range for this role is:

$130,000.00 - $150,000.00 annually.

Placement within the range will be determined based on relevant skills, experience, qualifications, and internal equity. The final offer will reflect the successful candidate's background and demonstrated capabilities.

This position is a new position within the organization.

MORE ABOUT US!

As ONE team, the companies in the Fresenius Group are committed to providing lifesaving and life-changing healthcare solutions on a global scale.

In Biopharma, Fresenius Kabi offers cutting-edge biosimilars for autoimmune diseases and oncology. With leading market positions in Clinical Nutrition, a broad portfolio of enteral and parenteral products makes a distinct difference in patients’ nutritional status. In MedTech, the company provides vital infusion pumps, cell and gene therapy devices, disposables, and more. Fresenius Kabi is the global leader in supplying blood collection bags and devices, supporting blood banks and healthcare facilities worldwide. The company’s I.V. Generics and Fluids for infusion therapy help save millions of lives every year, in emergency medicine, surgery, oncology, and intensive care.

Fresenius Kabi takes a holistic approach to healthcare and uniquely combines experience, expertise, innovation, and dedication – making a difference in the lives of almost 450 million patients annually.

Inclusion and Equal Opportunity Employment

At Fresenius Kabi Canada, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities. We are an equal opportunity employer.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, we are committed to providing accommodations and will work with candidates to meet their needs and provide an accessible candidate experience. If you are a person with a disability and require assistance during the application process, please let us know ([e-mail]). We welcome members of all backgrounds, experiences and perspectives to apply.

Artificial Intelligence (AI) Use In Recruitment

Fresenius Kabi uses AI-supported tools to help compare applicant résumés with job requirements and identify potential matches. These tools do not make hiring decisions. All candidate reviews, selections, and decisions are made by our recruitment team.