SALES EXECUTIVE - MIDDLE EAST MARKET

COMO The Treasury; London; On-site; CAD 103,000 - 141,000; Full time

Job summary

COMO Hotels and Resorts seeks a Sales Executive for the Middle East Market, based in London. You will develop a portfolio of Middle East accounts, generate new opportunities, and lead client meetings and events to drive revenue.

You will negotiate partnerships, prepare quotations, and coordinate VIP visits while collaborating with Reservations, Revenue Management and Marketing to maximize occupancy and guest satisfaction. Fluent English and luxury-hospitality experience are essential.

Qualifications

• Two years' experience in luxury hotel sales or business development.
• Knowledge of GCC and Middle East travel markets.
• Strong negotiation, presentation and relationship-management skills.
• Excellent written and spoken English.

Responsibilities

• Develop and grow a portfolio of local Middle East accounts through proactive sales activities.
• Generate new business opportunities while maximising existing account production.
• Conduct regular client’s meetings, presentations and networking events.
• Negotiate preferred agreements and commercial partnerships.
• Prepare quotations, contracts and account development plans.
• Represent COMO Hotels and Resorts at local trade shows and FAM trips.
• Coordinate familiarisation trips and VIP site inspections.
• Analyse production, booking pace and market trends, recommending revenue opportunities.
• Work closely with Revenue Management, Reservations, Marketing and Operations to maximise conversion and guest satisfaction.
• Maintain accurate CRM records, sales pipelines and monthly activity reports.
• Manage day-to-day enquiries from travel partners, corporate clients and direct guests from the Middle East, ensuring prompt, accurate and personalised responses.
• Act as the first point of contact for key Middle Eastern accounts when the Director of Sales is travelling or attending client meetings.
• Prepare bespoke quotations, proposals and availability options in collaboration with Reservations and Revenue Management.
• Monitor outstanding enquiries daily and proactively follow up to maximise conversion.
• Coordinate VIP requests, room upgrades, amenities and special arrangements with operational departments.
• Support the management of high‑profile family office, diplomatic and VIP reservations.
• Assist with last‑minute bookings, amendments and cancellations in a fast‑paced environment.
• Liaise daily with Reservations, Front Office, Guest Relations and Finance regarding bookings, deposits, billing instructions and special requests.

Skills

Negotiation

Presentation

Relationship management

English proficiency

Tools

Opera Cloud

CRM

Microsoft Office

Job description

Sales Executive - Middle East Market

Property: COMO Metropolitan London

Position: Sales Executive - Middle East Market

Base Location: London

Department: Sales and Marketing

Reporting to: Director of Sales

Tasks/Responsibilities

• Develop and grow a portfolio of local Middle East accounts through proactive sales activities.
• Generate new business opportunities while maximising existing account production.
• Conduct regular managed client’s meetings, presentations and networking events.
• Negotiate preferred agreements and commercial partnerships.
• Prepare quotations, contracts and account development plans.
• Represent COMO Hotel and Resorts at local trade shows and FAM trips
• Coordinate familiarisation trips and VIP site inspections.
• Analyse production, booking pace and market trends, recommending revenue opportunities.
• Work closely with Revenue Management, Reservations, Marketing and Operations to maximise conversion and guest satisfaction.
• Maintain accurate CRM records, sales pipelines and monthly activity reports.
• Manage day-to-day enquiries from travel partners, corporate clients and direct guests from the Middle East, ensuring prompt, accurate and personalised responses in line with COMO's luxury service standards.
• Act as the first point of contact for key Middle Eastern accounts when the Director of Sales is travelling or attending client meetings.
• Prepare bespoke quotations, proposals and availability options in collaboration with Reservations and Revenue Management.
• Monitor outstanding enquiries daily and proactively follow up to maximise conversion.
• Coordinate VIP requests, room upgrades, amenities and special arrangements with operational departments.
• Support the management of high‑profile family office, diplomatic and VIP reservations.
• Assist with last‑minute bookings, amendments and cancellations in a fast‑paced environment.
• Liaise daily with Reservations, Front Office, Guest Relations and Finance regarding bookings, deposits, billing instructions and special requests.

Job Requirements

• Minimum two years' experience in luxury hotel sales or business development.
• Knowledge of GCC and Middle East travel markets.
• Strong negotiation, presentation and relationship‑management skills.
• Excellent written and spoken English
• Experience with Opera Cloud, CRM and Microsoft Office.
• Commercially driven and results focused.
• Professional, polished and culturally aware.
• Excellent communicator and relationship builder.
• Self‑motivated with strong organisational skills.
• Passionate about luxury hospitality and exceptional guest experiences.

Thank you

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