Sales Effectiveness Coach

Moneris Solutions; Toronto; Hybrid; CAD 67,000 - 86,000; Full time

Benefits offered by this job

Employee Assistance Program

24/7 virtual health care

DEI learning and workshops

Learning & development programs

Mentorship opportunities

Wellness events

Job summary

Moneris Solutions in Canada is seeking a hands-on SMB Sales Coach to drive coaching programs for the sales centre and regional teams. You will work across product launches and training, aiding agents to meet revenue targets through enhanced prospecting and delivery of consistent processes.

You will balance in-office collaboration in Toronto or Montreal with remote flexibility, reporting to the Senior Manager of Sales Effectiveness. The role is a 15-month temporary replacement.

Qualifications

• Bachelor's degree or equivalent work experience in a business field.
• 2–4 years of direct sales experience with prospecting focus.
• Bilingualism in English and French is an asset.

Responsibilities

• Design and implement coaching and monitoring programs for Sales Centre and Regional consultants.
• Engage with sales reps on prospecting visits and calls to lift performance.
• Drive end-to-end sales effectiveness initiatives and strategic plans.
• Partner on product training launches and refresher sessions to boost capability.
• Create post-training support to improve adoption and revenue targets.
• Contribute to development plans with SMB Sales leadership to grow tenured agents.

Skills

Sales coaching

Sales target achievement

Organizational skills

Time management

Hunter mentality

Cross-functional collaboration

English/French bilingual

Education

Bachelor's degree in Business or related field

Equivalent work experience

Job description

Your Moneris Career - The OpportunityYou will manage and collaborate with the SMB (Small to Medium Business) Sales Leadership team to provide sales effectiveness coaching for our sales centre and Regional agents to increase performance as it relates to sales approach, productivity, product knowledge, and achieving targets. This includes coaching agents on sales tools, products and services, and processes that are followed to enhance customer satisfaction and achieve revenue targets based on the defined SMB sales strategiesContract Term: 15 months.Location: You will be based in our Toronto or Montreal office, balancing in-office collaboration with remote flexibility.Reporting Relationship: You will report to the Senior Manager, Sales Effectiveness.Posting Type: Temporary Replacement.Salary Range: The expected base salary range for this role is $67,000 - $86,000.Total compensation may also include variable or discretionary incentive components, including but not limited to bonuses and commissions. Individual job offers are determined by various factors, including experience, education, skills, certifications, and other business needs.Your Moneris Career - What you'll doDesign and implement a coaching and monitoring program for both Sales Centre and assigned Regional consultants that increases revenue generating Indicators.Engage with Sales reps on client prospecting visits and phone calls to assess performance capabilities and to assist increasing their abilities to increase sales.Drive sales effectiveness initiatives by thinking strategically and implementing your plan end to end.Partner with our teams to facilitate product training launches, refresher training with the goal to increase agent capability to achieve revenue targets.Create post-training support with system, product and process knowledge to increase agent success to improve adoption.Participate in development plans with the SMB Sales leadership team to enhance the skills of tenured agents.Your Moneris Career - What you bringRequired skills and experienceAbility to work under pressure in a fast paced environment.Organizational and time management skills, ability to meet deadlines and multitask.Self-starter with a hunter mentality and passion towards leading people.Experience influencing and collaborating in a matrix organization.Possess initiative and be motivated to succeed in a high-trust role.Experience meeting or exceeding sales targets.Experience that would set you apartBachelor's degree in Business or a related field of study or equivalent work experience.2-4 years of direct Sales experience in a sales prospecting role, outside sales considered an asset.Bilingualism in English and French is an asset.Your Moneris Career - What you getHolistic approach to your well-being, with an Employee Assistance Program for you and your family, access to 24/7 virtual health care, wellness events and a supportive workplace culture.A workplace committed to investing in Diversity, Equity and Inclusion (DEI) through various initiatives including, employee inclusion groups (EIGs), mentorship, DEI learning and workshops, educational events, and various resources including an internal DEI website.Learning & development programs and resources to grow your career.#LI-Hybrid#OPS-INDNote: We welcome and encourage applications from Indigenous peoples, people of colour, people with disabilities, people of all genders, sexual orientation and intersectional identities.AI Disclosure: We may use AI-enabled tools to screen, select, and assess applications. All AI outputs are reviewed and validated by our recruitment team.We acknowledge that people from equity-deserving groups (including racialized individuals, women, gender diverse individuals, individuals with disabilities, neurodivergent individuals, members of 2SLGBTQIA+ communities and those born outside of Canada) are less likely to apply for jobs unless they feel they meet all the requirements posted. At Moneris, we believe candidates bring experience to their work in many ways. We encourage you to apply and share, in the application form, the transferrable experience you bring, and how this will support your success in this role.