Sales Director, Inside Sales

Clover; Mississauga; Hybrid; CAD 112,000 - 140,000; Full time

Benefits offered by this job

Wellness program

Paid holidays

EAP support

RRSP matching

Stock purchase plan

Dental coverage

Job summary

Clover, a Fiserv company, is seeking a Sales Director for Inside Sales to lead a high-performing team in Canada. The role focuses on revenue growth, coaching, and strategic execution for fintech and payments solutions, coordinating with cross-functional partners to meet targets.

The position requires building pipeline, managing forecasts, and driving performance while fostering accountability and collaboration across the team.

Qualifications

• Minimum 5 years of B2B sales experience.
• Minimum 5 years of relationship management experience.
• 4+ years of fintech, merchant services, Point-of-Sales or Software sales is required.
• Post-Secondary Education

Responsibilities

• Lead, manage, and develop a team of Inside Sales Representatives to achieve pipeline, revenue, and performance goals.
• Drive sales execution through coaching, deal inspection, pipeline reviews, and forecast management.
• Recruit, onboard, and train new team members to strengthen team capability and support growth objectives.
• Monitor key sales performance indicators, analyze results, and implement actions to improve productivity and conversion.
• Partner with cross-functional teams to align sales activities with business priorities, campaign execution, and client needs.
• Maintain operational discipline across CRM usage, opportunity management, and reporting accuracy.

Skills

B2B sales

Relationship management

Fintech / Payments / POS / SaaS

Education

Post-Secondary Education

Job description

Job Title

Sales Director, Inside Sales

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Sales Director, Inside Sales

About Your Role

The Sales Director is responsible for leading a high-performing team of approximately 10 Inside Sales Representatives, driving revenue growth, pipeline development, and overall sales performance. This is a hands-on player-coach role that combines frontline leadership with active involvement in sales strategy and execution. The successful candidate will recruit, coach, mentor, and develop team members while fostering a culture of accountability, collaboration, and continuous improvement. Key responsibilities include sales forecasting, pipeline management, performance coaching, KPI management, and ensuring the team consistently achieves or exceeds revenue and growth objectives.

About Clover

Clover, a Fiserv company (NASDAQ: FISV) is a Fortune 250 organization specializing in fintech and present in over 100 countries around the world, with $20B in annual revenue (2025). Fiserv is recognized as FORTUNE World's Most Admired Companies list for 10 of the last 11 years. (www.clover.com) (www.fiserv.com)

Clover is taking over! From payments to point-of-sale software, Clover is the SMB platform that does it all. Our growth has become unparalleled, and we are further expanding our team and in search of a dynamic Sales Manager who can help us own and grow the Canadian market. This position is responsible for managing a team of sales representatives, as well as some of our regional partnerships.

Compensation

• Base: $120K annually
• On-target earnings (OTE): $245K annually (base + variable incentive when performance goals are met)

What You’ll Do

• Lead, manage, and develop a team of Inside Sales Representatives to achieve pipeline, revenue, and performance goals.
• Drive sales execution through coaching, deal inspection, pipeline reviews, and forecast management.
• Recruit, onboard, and train new team members to strengthen team capability and support growth objectives.
• Monitor key sales performance indicators, analyze results, and implement actions to improve productivity and conversion.
• Partner with cross-functional teams to align sales activities with business priorities, campaign execution, and client needs.
• Maintain operational discipline across CRM usage, opportunity management, and reporting accuracy.

Experience You'll Need To Have

• Minimum 5 years of B2B sales experience.
• Minimum 5 years of relationship management experience.
• 4+ years of experience working within fintech, merchant services, Point-of-Sales or Software sales is required.
• Post-Secondary Education

Experience That Would Be Great To Have

• Demonstrated ability to coach and develop sales representatives in a high-volume performance environment.
• Strong written and verbal communication skills for sales conversations, team coaching, and business updates.
• Strong organizational skills with the ability to manage competing priorities in a fast-paced sales environment.
• Interest in sales technology and experience adopting tools that improve team productivity and sales execution.
• Competitive approach with a consistent focus on achieving team goals and performance targets.

How You’ll Work

• This role is on-site Monday through Thursday (WFH, Fridays). Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
• This role requires the use of a computer and audio equipment.

Sponsorship

• Applicants must be legally authorized to work in Canada to be considered for this position. The company is not offering visa or work permit support. Only candidates who are Canadian citizens, permanent residents or who hold a valid open work permit will be considered for this role.

Benefits At Fiserv

• Fuel Your Life wellness program with activities and rewards to support total well-being
• Paid statutory holidays, Recharge & Refuel vacation (years-of-service tiers), and a Paid Sick Time program
• No-cost, confidential support through the Employee Assistance Program (EAP) for you and household members
• Recognition through Living Proof, with points redeemable for merchandise and gift cards
• Eight Employee Resource Groups to build connection and inclusion
• RRSP with 100% company match up to 5%, a Non-Registered Savings Plan (NREG), and an Employee Stock Purchase Plan (ESPP)
• Comprehensive extended health care and vision benefits, plus dental coverage
• Company-paid Basic Life and AD&DD, with optional life and AD&DD coverage available
• Company-paid Short-Term Disability and Long-Term Disability income protection
• Emergency medical coverage for out-of-province/out-of-country travel via extended health benefits

Note: Benefits may vary based on province, role, and eligibility, and are governed by the applicable plan documents.

Salary Range

$112,000.00-$140,000.00

Our Commitment To Diversity And Inclusion

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.