Sales Development Representative Manager

Keycafe; Vancouver; On-site; USD 50,000 - 80,000; Full time

Job summary

Keycafe is seeking an SDR Manager to lead, mentor, and scale our outbound sales development team in Vancouver. This role requires a natural leader with a passion for building sales teams in a fast-paced SaaS environment. The successful candidate will manage SDRs, develop strategies, and work collaboratively with marketing to achieve sales goals.

Benefits

Work-from-home flexibility

Great team culture

Training & development opportunities

Performance bonus plan

Qualifications

• Proven experience managing SDRs or inside sales teams in B2B SaaS.
• Strong understanding of outbound sales strategy and KPIs.
• Fluent in English (written and spoken).

Responsibilities

• Manage team of SDRs across remote locations.
• Develop sales playbooks and outreach strategies.
• Monitor performance metrics and provide coaching.

Skills

Leadership

Coaching

Communication

Sales Strategy

Tools

Salesforce

Outreach

Job description

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Are you a natural leader with a passion for building high-performing sales teams?

Keycafe is looking for an SDR Manager to lead, mentor, and scale our outbound sales development team. This role is perfect for someone who thrives in a fast-paced SaaS environment, loves working with data, and is excited to coach reps towards exceeding their targets.

In this role, you'll:

• Manage a team of outbound and inbound SDRs across remote locations
• Develop sales playbooks, emails, call scripts, and outreach strategies that drive conversions and optimize over time
• Monitor performance metrics, coach and train SDRs, and provide actionable feedback to boost results
• Analyze SDR activity and performance data to optimize the sales funnel
• Collaborate with marketing and the account management teams to align messaging and campaign execution
• Lead by example with high-quality outreach, when needed, to support team efforts
• Attend trade shows from time to time to serve as a Keycafe sales representative
  
  

Requirements

• Proven experience managing SDRs or inside sales teams in a B2B SaaS environment
• Strong understanding of outbound sales strategy, KPIs, and lead qualification. Excellent coaching, leadership, and communication skills
• Experience with CRMs and sales engagement tools (Outreach, Salesforce, etc.)
• Fluent in English (written and spoken)
• Based in Vancouver
  
  

Benefits

Annual compensation: 50,000 USD base + 30,000 USD performance-based bonus

Work-from-home flexibility

Great team culture

Training & development opportunities

Performance bonus plan

Why Join Keycafe?

Innovative, fast-growing tech company with a global presence.

Fully remote role with flexible work arrangements.

Lead a team and make a high-impact contribution to revenue growth.

Work alongside a talented international team in a supportive environment.

About Us:

Keycafe is a Vancouver-based company with customers worldwide. Our Smartbox key management system enables businesses to securely manage key access for employees, guests, and customers. We serve clients across 40+ industries, including hospitality, car rental, and real estate, with integrations that streamline their daily operations.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  IT Services and IT Consulting

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