Sales Development Representative Manager

Keycafe; Vancouver; Remote; USD 50,000 - 80,000; Full time

Job summary

Keycafe, an innovative tech company in Vancouver, is seeking an SDR Manager to lead and expand their outbound sales development team. This role will involve managing SDRs, developing sales strategies, and leveraging data analytics to drive performance in a flexible, remote work environment. Join a dynamic team and contribute to a growing global presence while leading strategic sales efforts and enhancing team capabilities.

Benefits

Work-from-home flexibility

Great team culture

Training & development opportunities

Performance bonus plan

Qualifications

• Proven experience managing SDRs or inside sales teams in a B2B SaaS environment.
• Strong understanding of outbound sales strategy, KPIs, and lead qualification.
• Fluent in English (written and spoken).

Responsibilities

• Manage a team of outbound and inbound SDRs across remote locations.
• Develop sales playbooks, emails, call scripts, and outreach strategies.
• Analyze SDR activity and performance data to optimize the sales funnel.

Skills

Leadership

Coaching

Communication

Sales Strategy

Performance Analysis

Tools

Salesforce

Outreach

Job description

Are you a natural leader with a passion for building high-performing sales teams?
Keycafe is looking for an SDR Manager to lead, mentor, and scale our outbound sales development team. This role is perfect for someone who thrives in a fast-paced SaaS environment, loves working with data, and is excited to coach reps towards exceeding their targets.

In this role, you’ll:

• Manage a team of outbound and inbound SDRs across remote locations.
• Develop sales playbooks, emails, call scripts, and outreach strategies that drive conversions and optimize over time.
• Monitor performance metrics, coach and train SDRs, and provide actionable feedback to boost results.
• Analyze SDR activity and performance data to optimize the sales funnel.
• Collaborate with marketing and the account management teams to align messaging and campaign execution.
• Lead by example with high-quality outreach, when needed, to support team efforts.
• Attend trade shows from time to time to serve as a Keycafe sales representative.

• Proven experience managing SDRs or inside sales teams in a B2B SaaS environment.
• Strong understanding of outbound sales strategy, KPIs, and lead qualification.
  Excellent coaching, leadership, and communication skills.
• Experience with CRMs and sales engagement tools (Outreach, Salesforce, etc.).
• Fluent in English (written and spoken).
• Based in Vancouver.

Annual compensation: 50,000 USD base + 30,000 USD performance-based bonus
Work-from-home flexibility
Great team culture
Training & development opportunities
Performance bonus plan

Why Join Keycafe?
Innovative, fast-growing tech company with a global presence.
Fully remote role with flexible work arrangements.
Lead a team and make a high-impact contribution to revenue growth.
Work alongside a talented international team in a supportive environment.

About Us:
Keycafe is a Vancouver-based company with customers worldwide. Our Smartbox key management system enables businesses to securely manage key access for employees, guests, and customers. We serve clients across 40+ industries, including hospitality, car rental, and real estate, with integrations that streamline their daily operations.