Sales Development Representative

Dialogue; Montreal (administrative region); Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work

RRSP matching

4 weeks vacation

Wellness benefits

Learning budget

Job summary

Dialogue, Canada's leading virtual care provider, seeks a Sales Development Representative to open doors by combining creativity and curiosity. You will drive outbound outreach, nurture target accounts, and partner with sales and marketing to convert interest into booked meetings.

Join a diverse, inclusive team with hybrid work, strong benefits, and growth opportunities in Montreal or Toronto. AI-assisted tools help you punch above your weight and build meaningful customer connections.

Qualifications

• Experience in a sales, business development, or customer-facing role preferred.
• Curiosity about people and businesses and ability to research prospect motivations.
• Familiarity with Salesforce, LinkedIn Sales Navigator, and sales tools or quick learner.

Responsibilities

• Generate qualified opportunities through outbound prospecting via email, phone, LinkedIn, and other channels.
• Research target accounts to craft personalized outreach that resonates with each audience.
• Leverage AI tools to sharpen research and outreach, treating AI as a teammate.
• Partner with Account Executives and Marketing to build account strategies and convert inbound interest into meetings.
• Keep Salesforce clean and current with accurate lead, activity, and opportunity data.
• Test new messaging and channels, sharing results with the team to raise the bar.
• Conduct discovery to uncover pain points and communicate Dialogue’s value to improve employee wellness programs.
• Represent Dialogue’s mission authentically in every interaction.

Skills

Outbound prospecting

Account research

CRM tools

Salesforce

LinkedIn Sales Navigator

AI in sales

Communication

Collaboration

Tools

Sales engagement platforms

Job description

About Dialogue

Dialogue is the #1 virtual care provider in Canada. By developingour Integrated Health Platform, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When It Comes To Our Work, We Set The Bar High. Together, We’re Transforming Health And Helping Millions Improve Their Well-being. We’re Firm Believers That Great People Don’t Settle On

• Impact
• Community
• Growth
• Excellence

Feel like you can make a difference? Good news, we saved you a seat!

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact [e-mail]

AI Disclosure Statement

To ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.

Your role as a Sales Development Representative

Reporting to Corey Klein, Director of Revenue Operations, the mission of the Sales Development Representative is to open doors that others can’t by bringing creativity, fearlessness, and genuine curiosity to every outreach, turning cold accounts into warm conversations that fuel Dialogue’s growth.

What You'll Be Doing

• Generating qualified opportunities through outbound prospecting across email, phone, LinkedIn, and other creative channels
• Researching target accounts to craft relevant, personalized outreach that resonates with each audience
• Leveraging AI tools to sharpen research, personalize outreach at scale, and work smarter, treating AI as a teammate that helps you punch above your weight
• Partnering closely with Account Executives and Marketing to build account strategies and convert inbound interest into booked meetings
• Keeping Salesforce clean and current so that every lead, activity, and opportunity tells a clear story
• Testing new messaging, sequences, and channels fearlessly, sharing what’s working (and what’s not) with the team to raise the bar for everyone
• Conducting discovery to uncover pain points and opportunities for enhancement in organizations employee wellness strategy, and effectively communicate Dialogue’s value as a potential solution
• Representing Dialogue’s mission authentically in every interaction, so prospects feel the difference from the very first touchpoint

We’d love to hear from you if you have

• You have some experience in a sales, business development, or customer-facing role (bonus points if it’s in SaaS, health, benefits, or insurance)
• You’re curious about people and businesses, and you enjoy figuring out what makes a prospect tick before reaching out
• You’re comfortable with tools like Salesforce, LinkedIn Sales Navigator, and sales engagement platforms, or you pick up new tools quickly
• You’re already experimenting with AI in your workflow, or you’re genuinely excited to
• You’re energized by targets and feedback, and you treat a “no” as information rather than rejection
• You like being in the details while never losing sight of the bigger goal, and you thrive collaborating with AEs, marketing, and RevOps to hit it

At Dialogue, your well-being is our priority

Benefits

Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:

• Access to the Dialogue app and virtual mental health support for you and your family
• Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement
• 4 weeks vacation, 9 wellness days, and 1 volunteer day
• Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles
• Work abroad up to 4 weeks/year
• Incentive plans, referral bonuses & RRSP matching
• Learning via Coursera, external training budget & mentorship
• Optional parental leave top-up

L’échelle salariale indiquée représente l’échelle prévue pour l’embauche à ce poste. Au sein de Dialogue, la position de l’offre d’un candidat au sein de cette fourchette est déterminée en fonction de son expérience pertinente, ses compétences démontrées et des qualifications.