Sales Development Representative

Dynatrace; Boston; Hybrid; CAD 65,000 - 95,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Hybrid working model

Flexible hours

Job summary

Dynatrace is seeking a Sales Development Representative to partner with Account Executives across Canada to drive a robust sales pipeline and generate qualified opportunities through proactive outbound prospecting.

You will demonstrate Dynatrace's AI-powered observability and security platform, conduct product demos, and gather intelligence to tailor approaches for enterprise clients across diverse markets.

Qualifications

• Prior experience of Sales Development within an Enterprise Software environment.
• Ability to think strategically and adapt sales approach to various prospects.
• Experience with Salesforce is desirable but not essential.

Responsibilities

• Drive new logo acquisitions and build sales pipeline and generate fully qualified sales opportunities through proactive outbound prospecting into target organisations.
• Be creative and strategic with your sales approach by using all tools available (Sales Nav, Outreach, Salesloft etc.).
• Building sales pipeline through qualifying inbound leads gained from events, downloads, trials and webinars.
• Conduct product demonstrations for customers.

Skills

Prospecting

Sales pipeline building

Product demonstrations

Strategic thinking

Cross-functional collaboration

Tools

Salesforce

Sales Nav

Outreach

Salesloft

Job description

Your role at DynatraceOur Sales Development Representatives partner with our Account Executives across Canada to build and implement an effective sales pipeline strategy. You will be engaging with an Enterprise client base to drive the adoption of our market leading products and will need to be able to think strategically in order to adjust your approach depending on each customers unique needs.Responsibilities :Drive new logo acquisitions and build sales pipeline and generate fully qualified sales opportunities through proactive outbound prospecting into target organisations.Be creative and strategic with your sales approach by using all tools available (Sales Nav, Outreach, Salesloft etc.)Building sales pipeline through qualifying inbound leads gained from events, downloads, trials and webinars.Gather sales intelligence around customers situation, needs, issues and decision process.Ensure quality data on prospects is updated and maintained within Salesforce.Become fully emersed with Dynatrace’s products and its value add to customers in order to leverage our position against competitors.Conduct product demonstrations for customers.What will help you succeedWhat we’re looking for:Prior experience of Sales Development within an Enterprise Software environment.Is able to think strategically and adapt sales approach to various prospects.A driven, ambitious individual who thrives on meeting and exceeding sales targets.Can build effective internal working relationships with stakeholders.Experience of Salesforce is desirable but not essential.Why you will love being a DynatracerDynatrace is a leader in unified observability and security.We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.Over 50% of the Fortune 100 companies are current customers of Dynatrace.Compensation and RewardsNote to Recruiters and Agencies : Thank you for your interest in Dynatrace. Please note that we do not accept unsolicited agency resumes —do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace.Benefits and work-life perksWe offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you’ll get other benefits and work-life perks designed to make your ride with us even more rewarding.Mental health supportOur Employee Assistance Program, powered by Telus Health, offers support for you and your family members.Wellness DaysFour company-designated extra paid days off for you to recharge batteries.FlexibilityOur hybrid working model and flexible working hours offer you the flexibility you need.AI-driven workflowsUse AI as your daily teammate to automate tasks and focus on what matters.Learn & developCompany-wide learning perks, designated team's learning days, and more.Volunteering dayA day of paid volunteer time to support a community or cause you care about.Regular team eventsWe host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond!International vibeMost of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.Rewards vary depending on your employment type. Some benefits and perks also differ by location — explore your city to see what’s available there.About DynatraceDynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.