Sales Coordinator: Heavy Truck Customer & Sales Support

Brandt; Saskatoon; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Continuous Learning

Advancement opportunities

Comprehensive benefits coverage

Retirement savings programs

Job summary

Brandt Tractor Ltd. in Saskatoon (Peterbilt location) is seeking a Sales Coordinator to support the sales team by coordinating activities, preparing quotes and documents, and delivering exceptional customer service.

This stepping-stone role offers collaboration with Sales Managers and reps, opportunities to gain product knowledge, and a path into a sales career within a growing dealership.

Qualifications

• High school diploma or equivalent; a degree in business administration or a related field is preferred.
• Experience in sales support or administration, preferably in the automotive or heavy truck industry.
• Proficiency in Microsoft Office Suite, CRM software, and inventory management systems.

Responsibilities

• Assist sales representatives with customer inquiries and follow-ups to facilitate the sales process.
• Prepare and manage sales documentation including quotes, purchase orders, Service shop coordination, update Body Builder schedules and prepare sales contracts under direction of the Sales Manager.
• Collect weekly forecast information from the sales team and report it back to the Sales Manager to assist in strategic planning and forecasts.
• Collect and verify the information necessary for filing out (NIVIS), licensing, and transfer paperwork to ensure compliance and accuracy.
• Ensure that all paperwork, including Purchase, Maintenance, & Compliance Verification Inspection (PMCVI) documents, is completed accurately and submitted on time to the service shop.
• Collect warranty registration documentation for the Territory Manager’s to get signatures from customers and ensure it is registered correctly with the OEM upon delivery of the truck.
• Coordinate and assist with the Territory Manager’s test drives or truck demonstrations to align with customer availability.
• Ensure all department managers are aware of customer deliveries and have a schedule to introduce themselves to the new customers and/or thank existing customers, enhancing customer relations.
• Assist the Territory Manager’s to schedule follow-up calls for the sales team 30 days after unit delivery to ensure ongoing customer satisfaction and address any post-sale issues.
• Maintain accurate customer records and manage data within Arcadium CRM system to support sales and customer relationship management.
• Assist in the preparation of sales reports and analyze data to provide insights on aging inventory, sales strategies, sales programs, and inventory planning.
• Maintain up-to-date knowledge on Peterbilt products, features, and industry trends to effectively support the sales team and educate customers.
• Assist with industry event planning, sales meetings, trade shows, and customer appreciation events.]
• CoT_job_summary_short:
• COMPANY NAME: Brandt Tractor Ltd.KEY POINTS: Sales support, quote preparation, customer service

Skills

Microsoft Office

CRM software

Inventory management systems

Organizational skills

Multitasking

Communication

Education

High school diploma

Business administration degree

Tools

Microsoft Office

CRM software

Inventory management systems

Job description

Brandt Tractor Ltd. in Saskatoon (Peterbilt location) is seeking a Sales Coordinator to support the sales team by coordinating activities, preparing quotes and documents, and delivering exceptional customer service.

This stepping-stone role offers collaboration with Sales Managers and reps, opportunities to gain product knowledge, and a path into a sales career within a growing dealership.