Sales and Catering Coordinator

Germain Hôtels; Toronto; On-site; CAD 48,000 - 62,000; Full time

Job summary

Germain Hotels in Toronto seeks a Sales Coordinator reporting to the Director of Sales for Le Germain Hotel Maple Leaf Square. You will support the sales team with administrative and operational tasks and coordinate room blocks for groups.

The role requires 1–2 years hospitality or sales experience, strong Office skills, and the ability to multitask in a fast-paced environment. Evening/weekend availability may be needed; compensation ranges from 48,000 to 62,000 CAD annually.

Qualifications

• 1–2 years hospitality or sales coordination experience.
• Proficient in Microsoft Office; Opera PMS knowledge is a plus.
• Ability to manage multiple priorities in a dynamic environment.
• Strong organizational, planning and detail orientation.
• Collaborative, proactive and service-oriented.
• Excellent verbal and written communication skills.
• Evenings and weekends availability as needed.
• Multitasking in a fast-paced setting.

Responsibilities

• Provide administrative and operational support to the sales team.
• Serve as primary contact for rooms-only groups and manage PMS details.
• Coordinate all signed contracts and ensure proper documentation.
• Follow up on invoicing with accounting.
• Liaise between operations and sales, sharing key updates.
• Contribute to occupancy goals and sales targets.
• Perform other tasks as assigned by the Director of Sales.

Skills

Hospitality experience

Event coordination

Sales

Microsoft Office

Opera PMS knowledge

Communication skills

Multitasking

Tools

Opera PMS

Microsoft Office

Job description

Do you naturally think of the details that make all the difference?

Reporting to the Director of Sales, the Sales Coordinator will support the Sales team for Le Germain Hotel Maple Leaf Square.

WHAT YOU WILL DO

• Provide administrative and operational support to the sales team
• Act as the primary contact for rooms-only groups—ensuring all group block details are accurate in the PMS, handling rooming lists, setting up billing, and ensuring all preparations are complete
• Coordinate all signed contracts and ensure proper documentation
• Follow up on invoicing in collaboration with accounting
• Serve as the liaison between operations and sales teams, keeping all parties informed of key updates
• Actively contribute to achieving occupancy goals and sales targets
• Perform other tasks as assigned by the Director of Sales

WHAT YOU WILL BRING

• One or two years of experience in hospitality, event coordination, sales or a similar role.
• Strong computer skills, including proficiency in Microsoft Office. Knowledge of Opera PMS is an asset.
• The ability to manage multiple priorities at once in a dynamic environment.
• A strong sense of organization, planning and attention to detail.
• A collaborative, proactive and service-oriented approach.
• Excellent verbal and written communication skills.
• Occasional availability on evenings and weekends, depending on event needs.
• Ability to multitask in a fast-paced environment
  

WHAT WE OFFER

• Passionate about travel? Take advantage of great rates when you stay at Germain Hotels to travel the country. Again and again.
• A work environment that fosters creativity and autonomy. Contribute to the growth of a company that strives to move you forward and recognizes you for who you really are.
• Squats help you relax? Get access to a state-of-the-art gym right in your workplace.

The annual salary for this role is between48 000$ and 62 000$ , depending on experience, qualifications, and internal equity.

Germain Hotels may use artificial intelligence-enabled tools to support the screening and assessment of applications. All hiring decisions are made by our HR team and hiring managers based on each candidate’s skills, experience, qualifications and alignment with the role requirements.