Sales and Catering Coordinator

Germain Hotels; Toronto; On-site; CAD 48,000 - 62,000; Full time

Benefits offered by this job

Travel rates

On-site gym

Autonomy and creativity

Job summary

Germain Hotels is seeking a Sales Coordinator to support the Sales team for Le Germain Hotel Maple Leaf Square in Toronto. You will provide administrative and operational support, manage room-block details in the PMS, and coordinate contracts and invoicing with accounting.

Reporting to the Director of Sales, you will collaborate with operations and sales, strive to meet occupancy goals, and handle multiple priorities in a dynamic hospitality environment, including occasional evenings and

Qualifications

• One or two years of experience in hospitality, event coordination, sales or a similar role.
• Proficiency with Microsoft Office and familiarity with Opera PMS is an asset.
• Ability to manage multiple priorities in a dynamic environment and strong communication skills.

Responsibilities

• Provide administrative and operational support to the sales team
• Act as the primary contact for rooms-only groups—ensuring all group block details are accurate in the PMS, handling rooming lists, setting up billing, and ensuring all preparations are complete
• Coordinate all signed contracts and ensure proper documentation
• Follow up on invoicing in collaboration with accounting
• Serve as the liaison between operations and sales teams, keeping all parties informed of key updates
• Actively contribute to achieving occupancy goals and sales targets
• Perform other tasks as assigned by the Director of Sales

Skills

Hospitality experience

Event coordination

Sales experience

Microsoft Office

Opera PMS (asset)

Tools

Microsoft Office

Opera PMS

Job description

• Pay or shift range: $48,000 CAD to $62,000 CAD
  We take care of our people, and that starts with clarity. The salary or hourly range for this role is shared in this posting, and pay is determined based on experience, qualifications, and internal equity.If the role is unionized, compensation follows the current collective agreement. Where applicable, this position may also be eligible for a discretionary bonus plan.

Description

Do you naturally think of the details that make all the difference?

Reporting to the Director of Sales, the Sales Coordinator will support the Sales team for Le Germain Hotel Maple Leaf Square.

WHAT YOU WILL DO

• Provide administrative and operational support to the sales team
• Act as the primary contact for rooms-only groups—ensuring all group block details are accurate in the PMS, handling rooming lists, setting up billing, and ensuring all preparations are complete
• Coordinate all signed contracts and ensure proper documentation
• Follow up on invoicing in collaboration with accounting
• Serve as the liaison between operations and sales teams, keeping all parties informed of key updates
• Actively contribute to achieving occupancy goals and sales targets
• Perform other tasks as assigned by the Director of Sales

WHAT YOU WILL BRING

• One or two years of experience in hospitality, event coordination, sales or a similar role.
• Strong computer skills, including proficiency in Microsoft Office. Knowledge of Opera PMS is an asset.
• The ability to manage multiple priorities at once in a dynamic environment.
• A strong sense of organization, planning and attention to detail.
• A collaborative, proactive and service-oriented approach.
• Excellent verbal and written communication skills.
• Occasional availability on evenings and weekends, depending on event needs.
• Ability to multitask in a fast-paced environment
  

WHAT WE OFFER

• Passionate about travel? Take advantage of great rates when you stay at Germain Hotels to travel the country. Again and again.
• A work environment that fosters creativity and autonomy. Contribute to the growth of a company that strives to move you forward and recognizes you for who you really are.
• Squats help you relax? Get access to a state-of-the-art gym right in your workplace.

The annual salary for this role is between48 000$ and 62 000$ , depending on experience, qualifications, and internal equity.

Germain Hotels may use artificial intelligence-enabled tools to support the screening and assessment of applications. All hiring decisions are made by our HR team and hiring managers based on each candidate’s skills, experience, qualifications and alignment with the role requirements.