Sales Coordinator

Zafiato Cafe Supplies; Tillsonburg; On-site; CAD 40,000 - 60,000; Full time

Job summary

Zafiato Cafe Supplies is looking for a Sales Coordinator to support sales growth by managing daily activities and customer onboarding. This role requires strong communication and organizational skills, with opportunities for growth within the company. The ideal candidate will thrive in a dynamic team environment, showcasing their proactive approach and attention to detail.

Benefits

Competitive salary and performance-based bonuses

Opportunities for growth within the company

Supportive team environment

Flexible workplace culture

Qualifications

• Previous experience in a sales-related role preferred.
• Excellent verbal and written communication skills.
• Ability to multitask and manage priorities effectively.

Responsibilities

• Handle inbound sales inquiries and manage customer onboarding.
• Coordinate daily sales activities and schedule visits for the sales team.
• Conduct outbound calls to promote products and identify sales opportunities.

Skills

Communication

Organizational skills

Detail-oriented

Proactive mindset

Tools

CRM software

Microsoft Office

Job description

Job Title: Sales Coordinator

Job Type: Permanent, Full-Time (Flexible, Task-Based Hours)

Location: Tillsonburg, Ontario

Company Overview

Zafiato is a rapidly growing cafe supplies wholesaler, proudly serving cafes across southern Ontario. We have positioned ourselves as a one-stop cafe supplies partner that simplifies cafe supply management. Our commitment to customer service, dependable delivery, and operational excellence has made us a trusted partner to hundreds of cafes across the GTA and Southwestern Ontario.

Position Summary

The Sales Coordinator will play a key role in supporting and driving sales growth by managing daily sales activities, coordinating customer onboarding, and ensuring smooth communication between our customers and internal teams. The ideal candidate is a detail-oriented, customer-focused professional with strong communication and organizational skills.

Key Responsibilities

• Incoming Sales: Handle inbound inquiries from customers and prospects.
• Sales Day Planning: Coordinate and schedule daily sales activities, visits, and follow-ups for the sales team.
• Telemarketing: Conduct outbound calls to prospective and existing customers to promote products, identify sales opportunities, and schedule follow-up visits.
• Onboarding New Customers: Manage the customer onboarding process by setting up accounts, sharing product information, and ensuring a smooth transition to active sales.
• Quoting: Prepare and send accurate quotes for products and services based on customer needs and pricing guidelines.
• Visit Notes: Document key insights and outcomes from customer visits and ensure accurate records in the CRM system.
• Visit Follow-Ups: Ensure timely follow-up after customer visits, addressing questions, confirming orders, or gathering further requirements.
• Prospecting: Research and identify new business opportunities in the GTA and Southern Ontario cafe market, helping to build a strong pipeline for the sales team.
• Marketing: Coordinate marketing related activities including…

Work with graphic designer to prepare marketing materials like flyers, etc

Prepare marketing email campaigns

Website updates as needed

Qualifications:

• Previous experience in a sales related role preferred.
• Excellent communication and interpersonal skills, both verbal and written.
• Strong organizational skills with the ability to multitask and manage priorities effectively.
• Proficiency with CRM software and Microsoft Office (Outlook, etc).
• Self-starter with a proactive mindset and high attention to detail.
• Valid driver’s license and ability to visit customers when needed.

What We Offer

• Competitive salary and performance-based bonuses
• Opportunities for growth within a fast-growing company
• A supportive and dynamic team environment
• Flexible and collaborative workplace culture

To Apply

Please submit a resume and brief cover letter outlining your relevant experience and why you would be a great candidate for the role.