Sales Associate: Wine Retail

The Wine Shop; Owen Sound; On-site; CAD 23,000 - 30,000; Full time

Benefits offered by this job

Monthly wine allotment

Wine education and development

Employee discount on products

Employee Assistance Program & Wellness

Job summary

The Wine Shop, operated by Andrew Peller Limited, is seeking an enthusiastic teammate to deliver superior shopping experiences. The role emphasizes guest service, product knowledge, and teamwork, with a starting wage of $17.60/hour and benefits including wine allotment and employee programs.

Ideal candidates bring customer service experience, proficiency with POS systems, and flexibility to work days, evenings, weekends, and holidays. We value diversity and safety in the workplace.

Qualifications

• Guest service excellence focus is required.
• Experience with computer-based POS systems and cash handling is an asset.
• 2 years of customer service experience required.
• Smart Serve Certification is required.
• Proficiency with Windows applications (Word, Excel, Outlook).
• Flexibility to work days, evenings, weekends and holidays.
• Ability to lift 40 lbs regularly.

Responsibilities

• Ensure total customer satisfaction and outstanding service for every customer.
• Assist customers with purchases and provide product information as needed.
• Assist with product shipments and merchandising, including light shelf/display cleaning.
• Handle cash and balance till accurately.
• Comply with Health and Safety rules and security policies.
• Be a team player contributing to the team's efforts.

Skills

Guest service

Cash handling

Customer service experience

Smart Serve Certification

Windows applications (Word, Excel, OUT

Tools

POS systems

Job description

#BeExtraordinary

, we look forward to celebrating every occasion with our customers! Whether they're hosting a dinner party, enjoying a solo glass, celebrating a birthday, or maybe an engagement - our team is right around the corner to help them select the perfect match and provide fun wine know-how along the way.

our commitment to excellence, honouring our roots, owning it, fostering.

belonging and driving to succeed, we inspire teammates to be extraordinary every day.

We are currently looking for a new extraordinary teammate to join us at The Wine Shop. We are looking for professional, passionate sales individuals who are focused on delivering a superior shopping experience to our customers.

Job Overview

• Demonstrated guest/customer service excellence focus
• Experience working with computer-based point of sale systems and handling cash an asset
• 2 years of customer service experience required
• Smart Serve Certification
• Working knowledge of Windows application including Word, Excel and Outlook
• Flexibility to work days, evenings, weekends and holidays
• Ability to consistently lift 40lbs on a regular basis

Responsibilities

• Ensuring total customer satisfaction and outstanding customer service is provided to every customer
• Assist customers with their purchases and provides them with product information when required
• Assists with product shipments and merchandising, including light cleaning of shelves and display units
• Handle cash and accurately balance the till
• Complies with Health and Safety rules & Security within the workplace
• Team player who contributes equally to the team's efforts.

Benefits

• Competitive hourly rate with annual increases, starting at $17.60/hour
• Monthly wine allotment
• Best-in-class wine education and development
• Employee discount on products
• Employee Assistance Program & Employee Wellness Program

We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted.

Accommodation

Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email [e-mail]

Equal Opportunity Employment

At Andrew Peller Limited, we are committed to creating and celebrating a culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.

This role is being posted to fill an existing vacancy.