Sales Associate-Toronto Pearson

Paradies Lagardere Default; Toronto; On-site; CAD 55,245,000 - 55,380,000; Full time

Job summary

Paradies Lagardere operates a travel essential store and seeks a Sales Associate to deliver First Class Service to customers and maintain a welcoming shopping environment. The role includes handling transactions on the POS and assisting with stock, merchandising, and transfers.

The position requires high school diploma, retail experience, and the ability to work various shifts. Equal opportunity employer and safety compliance are emphasized.

Qualifications

• Demonstrate selling experience in fast-paced retail setting.
• Provide first-class service to internal and external customers.
• Greet, sell and thank the customer.
• Customer-first approach at all times.
• Personalize service through needs analyses and product recommendations.
• Offer customers promotional products and services.
• Resolve customer issues and escalate when needed.
• Maintain store appearance and visual merchandising standards.
• Accurately conduct transactions on the POS.
• Handle receiving, cycle counts, returns and transfers via handheld devices.
• Complete required paperwork and process controls.
• Follow company policies and safety procedures.

Responsibilities

• Provide First Class Service to customers on the sales floor or in support areas.
• Perform daily tasks to ensure a positive shopping experience in a friendly environment.
• Maintain and replenish store presentation and merchandising standards.
• Accurately process customer transactions on the POS system.
• Assist with receiving, counts, returns and transfers using handheld devices.
• Adhere to cash handling and loss prevention procedures.
• Work flexibly in a 7/365 team environment.

Skills

Selling experience

Customer service

Cash handling

POS transactions

Team collaboration

Education

High school diploma

Tools

POS system

Handheld device

Job description

Position Description Summary:

A Sales Associate in one of our travel essential stores is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Sales Associate may perform tasks on the sales floor or in a support environment. This position ensures a positive customer shopping experience in a well-maintained and friendly environment.

Hourly Wage

$19.28

POSITION REQUIREMENTS:

• Demonstrate selling experience in a fast paced, service-oriented retail setting
• Demonstrated ability to Greet, Sell and Thank the customer
• Put the customer first at all times
• Provide memorable, highly personalized customer service through needs analyses and product recommendations.
• Offer customers promotional products and services
• Be able to resolve customer service issues and escalat as required
• Create and maintain good working relationships with fellow associates
• Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards
• Efficiently and accurately conduct customer transactions on our POS
• Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld
• Efficiently and accurately complete any required process controls (paperwork, etc.)
• Follow company policies and procedures and maintain a safe working environment
• Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures

POSITION QUALIFICATIONS:

• High school diploma or equivalency required
• Minimum one year of retail or customer service experience preferred
• Ability to work various shifts in a 7/365 team orientated environment
• Excellent customer service skills and an ability to communicate effectively using the English language
• Self-starter able to prioritize and handle various tasks simultaneously
• Ability to adapt to changing priorities and unexpected situations
• Proficiency required in reading, writing, and mathematics
• Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements
• Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening and weekend work and holiday

Equal Opportunity Employer Statement:

Paradies Lagardere is committed to equal opportunity and diversity. We welcome applications from all qualified individuals, regardless of race, gender, age, disability, religion, sexual orientation, or any other legally protected status in accordance with Ontario law. We are dedicated to fostering an inclusive and accessible work environment. If you require accommodations during the recruitment and selection process, please inform us in advance, and we will make reasonable arrangements to accommodate your needs.