Sales Associate (Toronto Eaton Centre)

The SWATCH Group; Toronto; On-site; CAD 24,865 - 30,307; Full time

Benefits offered by this job

Monthly performance bonus

Job summary

The Swatch Group in Toronto, Ontario is seeking a Sales Associate to help achieve sales targets and act as a Swatch Brand Ambassador. You will deliver exceptional customer service, support daily operations, and maintain store standards.

The role offers starting base pay of $18.05 per hour plus a monthly performance bonus, with part-time or full-time schedules available. Responsibilities include assisting customers, processing transactions, keeping inventory under control, and ensuring compliance

Qualifications

• Retail experience preferred.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Deliver exceptional customer service and assist customers to achieve sales targets.
• Process sales, returns and maintain accurate inventory records.
• Follow visual merchandising guidelines and keep store clean and organized.
• Uphold workplace safety standards and adhere to policies.

Skills

Customer service

Sales generation

Product knowledge

Job description

Job description

As a Swatch Sales Associate, you will report to the Store Manager and be responsible for achieving sales targets. You will act as a Swatch Brand Ambassador while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, Building Effective Teams and Relationships.
Starting base pay of $18.05 per hour plus monthly performance bonus.

Responsibilities include:

• Customer Service & Sales Generation: Deliver exceptional customer service by assisting customers and resolving issues with a positive attitude. Achieve and exceed sales targets though outstanding product knowledge.
• Operations: Support daily operations, including processing sales and returns, inventory management, and adhering to operation policies and procedures.
• Visual Merchandising: Assist in maintaining store’s visual standards by following visual merchandising guidelines. Assists in maintaining the cleanliness and organization of the store.
• Compliance: Uphold workplace safety standards.

Working Conditions:
Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS

Employment Status:
Full-Time: 35 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 35 hours per week, including certain holidays and blackout dates.
Part-Time: 20 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 10 hours per week, including certain holidays and blackout dates.