Sales Associate (West Edmonton Mall)

The SWATCH Group; Toronto, Edmonton; On-site; CAD 18,184 - 25,898; Part time

Benefits offered by this job

Performance bonus

Job summary

The SWATCH Group in Toronto is seeking a part-time Sales Associate. You will report to the Store Manager and act as a Swatch Brand Ambassador, focusing on customer service, product knowledge, and sales growth.

Responsibilities include handling transactions, keeping inventory in check, and upholding store standards while promoting Swatch Core Competencies. Flexible availability for peak periods is expected.

Qualifications

• Experience in customer service or retail preferred.
• Ability to achieve sales targets with product knowledge.
• Comfort with standing and walking during shifts.
• Attention to store safety and policies.

Responsibilities

• Provide exceptional customer service and help customers find products.
• Achieve and exceed sales targets through product knowledge and upselling.
• Assist with daily operations including processing sales and returns.
• Support visual merchandising and maintain store cleanliness and organization.

Skills

Customer focus

Sales targets

Teamwork

Merchandising

Communication

Problem solving

Tools

POS system

Inventory control

Job description

Job description

As a Swatch Sales Associate, you will report to the Store Manager and be responsible for achieving sales targets. You will act as a Swatch Brand Ambassador while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity. Starting base pay of $16.00 per hour plus monthly performance bonus.

Responsibilities include:

• Customer Service & Sales Generation: Deliver exceptional customer service by assisting customers and resolving issues with a positive attitude. Achieve and exceed sales targets though outstanding product knowledge.


• Operations: Support daily operations, including processing sales and returns, inventory management, and adhering to operation policies and procedures.


• Visual Merchandising: Assist in maintaining store’s visual standards by following visual merchandising guidelines. Assists in maintaining the cleanliness and organization of the store.


• Compliance: Uphold workplace safety standards.

Working Conditions: Part-Time, 15 or more hours per week on average. Part-Time employees must maintain open availability to meet the needs of the business and may be required to work more than 15 hours a week, certain holidays and blackout dates. Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.