Sales Lead (Halifax Shopping Centre)

The SWATCH Group; Toronto; On-site; CAD 24,796 - 28,929; Part time

Job summary

The Swatch Group is seeking a Sales Lead in Toronto to drive daily sales and coach associates toward targets. You will report to the Store Manager and support operations, stock accuracy, and visual merchandising while upholding safety and company policies.

Base pay starts at $18.70 per hour with a monthly performance bonus. The role emphasizes customer focus, relationship building, and teamwork within a fast-paced retail environment.

Qualifications

• Customer service and sales experience.
• Ability to coach sales associates to meet targets.
• Strong product knowledge to assist customer decisions.

Responsibilities

• Lead by example to deliver outstanding customer service and coach the team to meet sales targets.
• Support store management in daily operations and ensure accuracy in transactions and stock reporting.
• Execute visual merchandising standards and maintain store presentation at a high level.
• Uphold safety rules and comply with company policies and procedures.

Skills

Customer service

Sales

Coaching

Product knowledge

Team leadership

Tools

POS system

Job description

Job description

As a Swatch Sales Lead, you will report to the Store Manager and will assist in all day-to-day operations. Although your focus will be on sales initiatives, you also will coach sales associates to achieve their performance goals while embodying Swatch Core Competencies: Customer Focus, Drive for Results, Build Effective Teams and Relationships, Creativity and Problem-Solving, and Humility and Integrity.
Starting base pay of $18.70 per hour plus monthly performance bonus.

Responsibilities include:

• Customer Service & Sales Generation: Lead by example to deliver outstanding customer service, coaching the team to meet and exceed sales targets. Ensure comprehensive product knowledge across the team to enhance customer experience and decision-making.
• Operations: Support store management in daily operational tasks with a focus on accuracy and efficiency in all transactions. Maintain adherence to inventory control processes, minimizing loss and ensuring accuracy in stock handling and reporting.
• Visual Merchandising: Execute and maintain visual merchandising standards in alignment with company directives. Ensure the store presentation is consistently maintained to a high standard, reflecting the brand’s image.
• Compliance: Uphold workplace safety standards and act as a model for company policies and procedures. Ensure compliance with all operational guidelines and safety regulations.

Working Conditions:
Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

Employment Status:
Part-Time: 20 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 10 hours per week, including certain holidays and blackout dates.