Sales Associate Shift Supervisor

Driftpile Cree Nation; Driftpile; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Shift Supervisor to oversee daily operations at a busy travel center. This role involves managing inventory, supervising staff, and ensuring exceptional customer service. The ideal candidate will have a strong background in gas station management and customer service, along with excellent supervisory and organizational skills. If you're looking to make an impact in a dynamic environment, this position offers the opportunity to lead a team and contribute to a thriving operation. Join a supportive workplace where your contributions will be valued and recognized.

Qualifications

• 1+ years of gas station management experience required.
• 3+ years of customer service experience essential.

Responsibilities

• Supervise and coordinate staff schedules and activities.
• Maintain inventory and ensure high customer service standards.
• Prepare sales volume reports and manage cash register operations.

Skills

Supervisory Skills

Inventory Management

Customer Service

Analytical Skills

Time Management

Organizational Skills

Communication Skills

Education

High School Completion

Tools

Cash Register

Job description

Reporting to the Travel Center Manager, the Shift Supervisor works in all areas of day-to-day operations of the DCN Travel Centre Truckstop, such as inventory ordering, maintaining the store image, customer service and the supervision of two assistant store managers and sales staff. The Shift Supervisor will monitor all controllable expenses and keep them within their assigned budget. They must determine stock needs, interact positively with vendors and customers, monitor receiving goods, maintain store inventory, and minimize waste and shortages. It is their main clerical accounting duty to reconcile all proceeds from the sale of gasoline and convenience store merchandise on a daily basis. The Shift Supervisor is responsible for ensuring the store adheres to brand policies and procedures, as well as increase sales.

DUTIES & RESPONSIBILITES:

• Provide coverage for Assistant Manager.
• Supervise and co-ordinate staff and their schedules.
• Train or arrange for the training of new staff.
• Sell merchandise to customers.
• Maintain specified inventory and order merchandise.
• Maintain high customer service environment and resolve customer complaints.
• Prepare reports regarding sales volumes, merchandising and personnel matters.
• Supervise, coordinate and schedule the activities of the staff.
• Operation of cash register.
• Make Bank deposits as needed.
• Assist staff to count inventory, at a minimum quarterly.

QUALIFICATIONS:

Experience requirements:

• Gas Station Management: 1 year
• Inventory Management: 1 year
• Customer Service: 3 years
• High School Completion or higher
• Clean Drivers Record
• Fluency in Cree is an asset.
• Valid Class 5 Driver’s License.
• Criminal record and Child Intervention record checks will be required.

Key Competencies:

• Strong supervisory skills, inventory management, and financial tracking.
• Detail oriented with strong analytical, time management and organizational skills.
• Understanding of Indian status tax exemption on fuel sales.
• Good communicator and ability to work well in a team environment.
• Ability to work with minimal supervision.
• Responsible and takes ownership.

Application Deadline: November 1, 2024

**Please be advised only suitable applicants will be notified**