Assistant Store Manager (Toronto Eaton Centre)

Swatch; Toronto; On-site; CAD 44,000 - 48,000; Full time

Benefits offered by this job

Paid vacations

Paid sick days

Health benefits (dental & vision)

Job summary

Swatch is seeking an Assistant Store Manager to lead the sales team, drive customer service excellence, and manage store operations at our Toronto location. You will coach staff to meet sales targets, ensure product knowledge, and uphold company policies and procedures.

The role requires strong communication, leadership, and flexibility, with 40 hours per week and availability for opening/closing shifts. Base pay ranges from CAD 44,000 to CAD 48,000 per year, with a monthly performance bonus.

Qualifications

• At least 2 years retail leadership experience.
• Intermediate computer skills with MS Office.

Responsibilities

• Coaching the sales team to enhance customer experiences and achieve sales targets.
• Assisting in store operations, inventory control, and discrepancy resolution.
• Supporting recruitment, development, and disciplinary processes.
• Maintaining store presentation through visual merchandising.
• Upholding workplace safety and company policies.

Skills

Retail leadership

Communication

Team motivation

Flexibility

MS Office

POS systems

Tools

MS Office

POS systems

Job description

The Company

Swatch embraces the values that coexist in the worlds of art, design, fashion and technology; and lends to them its own spark of creativity. Thus, Swatch is considered a canvas upon which a myriad of expressions have been applied. Cutting edge style, trend setting looks and technology friendly accents have all added to the amazement of owning a Swatch.

Job Description

The Assistant Store Manager, reporting to the Store Manager, plays a key role in managing all aspects of the store's operations. This role involves driving sales through motivation and support of the staff, guiding the sales team to provide exceptional customer service for sales growth, and meeting operational objectives and ensuring adherence to company policies and procedures. Assistant Store Manager has to possess the following Swatch Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, Building Effective Teams and Relationships.

Starting base pay of $44,000.00 - $48,000.00 plus monthly performance bonus.

Benefits:

• Paid Vacations
• Paid sick days
• Health benefits, including dental and vision coverage
• Life insurance
• RRSP contributions with company match
• Company Discount

Responsibilities include:

• Customer Service & Sales Generation: Coaching the sales team to enhance customer experiences and achieve sales targets, ensuring product knowledge, and monitoring performance
• Operations: Assisting in managing store efficiency, adhering to procedures, inventory control, and addressing inventory discrepancies
• Personnel Management: Supporting recruitment, development, and disciplinary processes, contributing to staff evaluations and development plans
• Visual Merchandising: Helping maintain store presentation standards
• Other: Upholding workplace safety, serving as a role model for company policies and procedures

Working Conditions:

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

Employment Status:

Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.

Profile

• Strong communication skills (verbal & written), including strong relationship building skills
• Availability to work opening and closing shifts; flexible hours including weekends and holidays
• Effective leadership skills to mentor and motivate retail team
• Results oriented with a high level of energy and enthusiasm
• Ability to communicate in a clear concise and understandable manner
• Must be a self-starter who works well independently and in team environments

Professional Requirements

• At least 2 years retail leadership experience, preferably in fashion and/or accessories
• Intermediate computer skills with working knowledge of MS Office
• Experience working with POS systems

Job Location:

Yonge Street 220, M5B 2H1 Toronto ON MB H, Canada (Ontario)

Company Address:

The Swatch Group (Canada) Ltd. 555, Richmond Street West Suite 1105 CA-Toronto M5V 3B1, Ontario Canada