SALES ASSOCIATE - RETAIL PT

Hard Rock Hotel & Casino Ottawa; Ottawa; On-site; CAD 30,000 - 45,000; Full time

Job summary

Join a vibrant team as a Retail Sales Associate at Hard Rock Hotel & Casino Ottawa, where you'll be responsible for engaging guests while marketing unique retail merchandise. This entry-level position requires excellent guest service skills, attention to detail, and the ability to thrive in a dynamic casino environment.

Qualifications

• Must possess ability to maintain visual attention and mental concentration for significant periods.
• Must have extensive cashiering experience and exceptional guest service skills.
• Must communicate effectively with guests and team members.

Responsibilities

• Responsible for marketing Retail merchandise to Guests and stocking the Retail area.
• Check and retrieve guest coats.
• Work nights, weekends, and holidays.

Skills

Cashiering

Guest service

Detail-oriented

Communication

Education

High School diploma or equivalent

Tools

Windows based software

Job description

Join to apply for the SALES ASSOCIATE - RETAIL PT role at Hard Rock Hotel & Casino Ottawa

1 week ago Be among the first 25 applicants

Join to apply for the SALES ASSOCIATE - RETAIL PT role at Hard Rock Hotel & Casino Ottawa

Posted Date 1 week ago (6/5/2025 10:04 AM)

Overview

As the latest jewel in the renowned Hard Rock crown, this exceptional venue is set to redefine entertainment and hospitality in Canada's capital city.

Boasting a prime location, Hard Rock Hotel & Casino Ottawa will be a stunning fusion of contemporary style and timeless rock 'n' roll flair. The moment you step inside, you'll be transported into a world of music, memorabilia and non-stop excitement.

Are you ready to experience the ultimate rock star treatment in the heart of Ottawa? Let the countdown begin!

Responsibilities

Reporting to the Retail Sales Manager, the Retail Sales Associate is responsible for marketing Retail merchandise to Guests, stocking the Retail area and checking and retrieving guest’s coats.

Qualifications

• High School diploma or equivalent required
• Cashiering/money handling experience in making accurate change in a fast-paced environment or an equivalent combination of education and/or experience
• Must possess ability to maintain visual attention and mental concentration for significant periods of time
• Must possess order-entry skills
• Windows based software proficiency preferred
• Must have extensive cashiering experience.
• Must have exceptional guest service skills
• Must be detail oriented
• Must possess basic math skills
• Must be able to communicate effectively with guests and other team members
• Must be able to work nights, weekends, and holidays
• Must be able to work standing/walking for long periods of time
  
  

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.

Physical Demands

• Ability to stand and sit for extended periods of time.
• Ability to walk distances.
• The employee must frequently lift/push/pull and/or move up to 50 pounds.
  
  

Working Conditions

• Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times where you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.
  
  

Closing

Hard Rock Ottawa values diversity and is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

If you require accommodation to apply or if selected to participate in an assessment process, please advise Human Resources.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.

Additional Details

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member.

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Please contact Human Resources at [e-mail] if you require accommodation at any time throughout the hire process.

Application FAQs

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Gambling Facilities and Casinos

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