Sales associate - retail

Franklin Empire Inc.; Trois-Rivières; On-site; CAD 21,000 - 26,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Vision care benefits

Bonus

Group insurance benefits

Pension plan

Permanent position

Bilingual work language

Job summary

Franklin Empire Inc. is seeking an on-site customer service representative for a hardware store environment. You will greet customers, advise on merchandise, process sales, and manage inventory, including online transactions and re-orders. The role emphasizes accuracy, teamwork, and proactive service.

With 2–3 years of experience and a bilingual work language, you will thrive in a busy wholesale and retail setting, supporting product display and inventory control.

Qualifications

• Experience: 2 years to less than 3 years
• Education: No degree, certificate or diploma

Responsibilities

• Operate cash register
• Operate computerized inventory record keeping and re-ordering systems
• Provide advice about merchandise
• Assist in display of merchandise
• Conduct sales transactions through Internet-based electronic commerce
• Estimate or quote prices, credit or contract terms, warranties and delivery dates
• Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
• Maintain sales records for inventory control
• Prepare merchandise for purchase, rental or lease

Skills

Oral communication

Team player

Collaborative

Dependable

Organized

Quick learner

Proactive

Positive attitude

Integrity

Interpersonal skills

Bilingual

Education

No degree, certificate or diploma

Tools

POS system

Inventory software

E-commerce platform

Job description

• Experience: 2 years to less than 3 years

• Education: No degree, certificate or diploma
• Experience: 2 years to less than 3 years

Work setting

• On-site customer service
• Hardware store
• Wholesalers
• Electrical or electronic equipment manufacturing
• Electrical products manufacturing company

Tasks

• Operate cash register
• Operate computerized inventory record keeping and re-ordering systems
• Provide advice about merchandise
• Assist in display of merchandise
• Conduct sales transactions through Internet-based electronic commerce
• Estimate or quote prices, credit or contract terms, warranties and delivery dates
• Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
• Maintain sales records for inventory control
• Prepare merchandise for purchase, rental or lease

Type of product

• Building materials (other than lumber)
• Lamps and lighting fixtures
• Power tools

Security and safety

• Criminal record check

Transportation/travel information

• Public transportation is available

Personal suitability

• Collaborative
• Energetic
• Integrity
• Positive attitude
• Proactive
• Quick learner
• Dependability
• Efficient interpersonal skills
• Organized
• Team player
• Excellent oral communication

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Bonus
• Group insurance benefits
• Pension plan
• Work Term: Permanent
• Work Language: Bilingual
• Hours: 40 hours per week