Sales Associate-Retail

Roots Corp.; Kelowna; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading company in the retail sector is seeking a Sales Associate in Kelowna, British Columbia. The role focuses on delivering exceptional customer service and building lasting relationships. Candidates should have retail experience, a friendly attitude, and excellent presentation skills. Join a culture that values growth and sustainability.

Qualifications

• Retail experience, preferably in apparel.
• Demonstrated ability to develop relationships with customers.

Responsibilities

• Providing exceptional service to customers.
• Performing POS transactions and maintaining store standards.
• Ensuring customer loyalty is built and maintained.

Skills

Retail experience

Customer relationship development

Self-motivated

Excellent presentation skills

Friendly attitude

Job description

Orchard Park S.C. - Store 345, Kelowna, British Columbia, Canada

This job posting is no longer available.

Job Description

NATURE & SCOPE

Reporting to the Store Manager, the Sales Associate plays a vital role in promoting our core values. The main objective of this position is to provide exceptional service to customers and build lasting relationships with them, aiming to develop customers for life.

WHAT WE’RE LOOKING FOR

To be successful, you’ll need to possess:

• Retail experience, preferably in apparel.
• Demonstrated ability to develop relationships with customers.
• Understanding of retail operations such as maintaining store standards, cash handling, and merchandise presentation.
• Self-motivated with good judgment in all situations.
• Excellent presentation skills in a retail environment.
• Upbeat, optimistic, passionate, and friendly attitude.
• Ability to understand customer needs and build buy-in for ideas, decisions, products, or services.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

• Displaying a “customer comes first” attitude.
• Ensuring customer loyalty is built and maintained.
• Resolving customer issues effectively and positively at store level.
• Being a team player and contributing to the store’s success.
• Performing POS transactions, receiving shipments, replenishment, price markdowns, and maintaining fitting room upkeep.
• Staying current on product and service updates.
• Ensuring the store is visually appealing through product presentation, replenishment, housekeeping, and visual displays.
• Adhering to all Loss Prevention policies and guidelines.

WHY JOIN ROOTS?

Roots is not just a brand but a culture and lifestyle. We seek dynamic individuals interested in retail and fashion, who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

Our success depends on our people. Roots offers growth opportunities and a culture that encourages employees to ‘spread their roots’.

SOUND LIKE YOU? APPLY NOW!

We thank all applicants; however, only those most qualified will be contacted.

Roots Corporation is committed to inclusion and accessibility. We comply with the AODA and provide accessible employment practices. Requests for accommodations can be made at any stage of the recruitment process.

Our Sales Associate base pay ranges from $16.75 to $19.53 per hour, depending on location and experience. The hourly rate varies based on market, knowledge, skills, experience, and internal equity.

Job Details

Pay Type: Hourly

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